Customer Service jobs in Leyte

A global B-Corp company in Leyte is seeking a Senior Customer Advocate to enhance customer experiences by providing prompt and professional support. The role involves responding to inquiries through various channels, handling complaints, and collaborating with teams to provide timely solutions. Candidates should have strong communication skills, a customer-first attitude, and experience in...

A leading technology and service provider is seeking a Customer Care Specialist to assist passengers at the airport with their baggage claims. Responsibilities include tracing mishandled baggage, raising reports for mishandled bags, and providing excellent customer service. Candidates should possess relevant educational qualifications and exhibit professionalism and a strong service-oriented...

JOB DESCRIPTION: Provides an excellent online shopping experience to all customers across all marketplaces by resolvingissues through timely responses to customer emails, inbound and outbound calls, voicemails, and livechat. He/she will also perform special projects designated by the Team Manager. ESSENTIAL REQUIREMENTS: - Confident in speaking American English and good at writing emails -...

Job Description:•Listens and resolves the customer's concerns and queries•Maintains positive attitude and calmly•Responds to complaints, resolves issues and troubleshoots technical problems•Delivers information about a company's offerings•Provides pro-active and extra mile service•Collects and analyzes customer's feedback and responds to customer's reviews•Develops and documents knowledge into...

We are looking for Customer Service Representatives to join our team and provide top-notch support to our clients’ customers. In this role, you will manage inquiries, offer solutions, and ensure a seamless experience for every customer interaction.Key Responsibilities:Respond to customer inquiries through phone, chat, or email promptly and professionallyDeliver accurate and helpful information...

We are urgently hiring for a Customer Service Representative at Metro Manila Sites! One-day Hiring Process! Earn up to 25k monthly! Plus more benefits! This is a limited slot. Apply now!Responsibilities:• Handle customer inquiries, provide solutions, and resolve issues across various channels.• Offer accurate information about products, services, and company policies.• Process orders, returns,...

Key Responsibilities:Handle customer inquiries via phone, email, or chatProvide accurate information about services, processes, or policiesResolve issues promptly and professionallyMaintain records of all interactions and updatesEscalate unresolved or complex issues to supervisorsMeet productivity, quality, and customer satisfaction targetsSchedule & Training:Shifting schedules, including nights,...

DescriptionProvide exceptional customer service via phone, email, and chat channels.Handle customer inquiries and resolve issues in a timely manner.Maintain and update customer records in the company database.Collaborate with team members to improve service processes and enhance customer satisfaction.Assist in training new team members on customer support best practices.RequirementsEducational...

What you'll be doingHandle inbound chat enquiries from customers and provide efficient and effective solutions to their questions and concernsActively listen to customers, understand their needs, and respond promptly and courteouslyAccurately document customer interactions and maintain detailed recordsStay up-to-date with company products, services, and policies to better assist customersEscalate...

Customer Service RepresentativeMetro Manila | OnsiteCaldwell CommunicationAbout Caldwell CommunicationCaldwell Communication is actively hiring Customer Service Representatives in Metro Manila. We offer a competitive salary, performance-based incentives, paid training from Day 1, career growth opportunities, and a supportive people-first work environment. Our offices are conveniently located and...

Support customers with account-related questions, such as billing, technical issues, product details, and service requests.Diagnose, address, and resolve customer concerns using available tools and resources.Report recurring issues and recommend enhancements to improve the customer experience.Adhere to regulatory guidelines, industry standards, and best practices in call center operations.

Job Description:- Respond to customer inquiries via phone, email, chat, or in-person in a timely and professional manner.- Resolve product or service complaints by clarifying the customer’s concern, determining the cause, selecting and explaining the best solution, and following up to ensure resolution.- Maintain a deep understanding of company products, services, and policies to provide accurate...

APPLY NOW! WE URGENTLY NEED 45 Customer Service Support Agents to join our DAVAO Site.We are looking for 45 customer service agents to join our Davao team. The role involves providing excellent customer service to clients, resolving their inquiries and issues, and ensuring customer satisfaction. The role requires 70% non-voice and 30% voice ability to interact with clients.Qualifications:• With...

Job Description We are seeking a highly motivated Customer Service Representative to join our team. The successful candidate will be responsible for providing exceptional customer service to our clients and ensuring their satisfaction. Location: IT PARK, CEBU CITY / 1NITO TOWER / AS FORTUNA MANDAUE CITY Qualifications:SHS Graduates/ HS Graduates/ College Undergrad/ College GraduatesAT LEAST 6...

We are hiring Non-Voice Customer Service Representatives to provide assistance via chat, email, and messaging platforms without phone interaction. Responsibilities:Respond to customer inquiries via chat or emailProvide accurate information on products, services, or accountsResolve issues efficientlyLog all interactions in the systemEscalate complex issues to supervisorsMaintain service quality...

About usSapient is expanding and looking for Customer Service Representatives in Metro Manila. Join our team and enjoy a competitive salary of up to ₱25,000 per month, performance incentives, paid training from Day 1, career growth opportunities, and a supportive, people-first work environment. Our conveniently located offices provide easy access, offering a stable and rewarding BPO career—just...

Job Description:- Respond to customer inquiries via phone, email, chat, or in-person in a timely and professional manner.- Resolve product or service complaints by clarifying the customer’s concern, determining the cause, selecting and explaining the best solution, and following up to ensure resolution.- Maintain a deep understanding of company products, services, and policies to provide accurate...

JOB DESCRIPTION:Provides an excellent online shopping experience to all customers across all marketplaces by resolvingissues through timely responses to customer emails, inbound and outbound calls, voicemails, and livechat. He/she will also perform special projects designated by the Team Manager.ESSENTIAL REQUIREMENTS:● Confident in speaking American English and good at writing emails● Ability to...

About the job Customer Service Specialist (Apron) Position: Customer Care Specialist Work Week & Shift: 6 days, rotating shift Location: Airport Job Responsibilities - You will attend to passengers at arrival claims with mishandled and damaged baggage. - Raise reports of mishandled and damaged bags, in accordance to the various airline. Requirements - Trace mishandled baggage and keep...

Job DescriptionWe are seeking Customer Service Representatives for a Sales Account to engage with customers, promote products or services, and help achieve sales targets. You will serve as the main point of contact for inquiries while providing excellent service and guidance.Key Responsibilities:Handle inbound and outbound customer inquiries via phone, chat, or emailExplain product features,...