Customer jobs in Mexico

The Contact Center Manager plays a crucial role in overseeing daily operations to ensure superior consumer service based on our brand needs. Key responsibilities include managing staff, monitoring contact volume, and creating a positive work environment. They track performance metrics, analyze data, and implement quality assurance programs to enhance consumer satisfaction. The manager also...

A leading SaaS company is hiring a part-time Customer Success contractor to assist in managing customer requests and support the team during busy periods. This role requires 2-3 years of experience in Customer Success or Technical Support, with strong communication skills and familiarity with marketing automation platforms. The position is fully remote, requiring overlap with UK or Ireland...

About BackblazeBackblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open...

A leading localization services company is seeking a Quality Program Lead in Pampanga, Philippines. The role involves leading quality strategy discussions, managing diverse quality teams, and ensuring customer satisfaction through systematic quality improvements. Ideal candidates have a Master's degree with proven experience in the localization industry. Strong communication skills and the...

A global healthcare company is seeking a Customer Engagement Director in Pampanga, Philippines, to lead integrated customer engagement initiatives. The role involves executing a digital strategy, enhancing patient engagement, and developing a high-performing team. Candidates should have a university degree in a related field, experience in the pharmaceutical industry, and proven leadership...

A Head of Customer Experience Who Turns Support Into a Growth Engine

A leading automotive supplier in Pampanga seeks a qualified candidate to provide technical support for Customs operations and related logistics systems. The ideal candidate will have 3-5 years of experience in the automotive industry, proficiency in business-level English, and a relevant degree. Responsibilities include system setup, KPI reporting, and maintaining Customs databases. This position...

A leading SaaS company is seeking a Senior Customer Success Manager to manage strategic accounts and ensure customer success. You will work closely with customers to maximize their value and foster long-term relationships. The ideal candidate should have 5+ years of experience in customer success or account management, proficiency in both English and Spanish, and a strong ability to identify...

A global technology company is seeking a Senior Customer Marketing Manager to lead customer advocacy initiatives in Mexico. This role involves building relations with top customer advocates, amplifying their voices, and driving impactful marketing campaigns. The ideal candidate has over 6 years of experience in marketing or customer success, possesses excellent storytelling skills, and has a...

Objective of the position The holder of this position provides technical support in all matters related to Customs, Customs related systems and logistics/production systems related to Customs and ensures that Draexlmaier America is supported customs systems wise. Support includes but is not limited to: definition, development and implementation of new systems and processes. - Setup of new...

Your new roleThe Customer Engagement Director will own the vision and execution of integrated customer engagement across the affiliate. The role covers Commercial Excellence, Digital Transformation & Data, Customer Journey & Innovation, Strategic and Corporate Events, Communication and Frontline Capabilities, and Patient Support Programs. In this role, you will lead the end-to-end customer...

Parsable improves the lives and experiences of frontline industrial workers by connecting them to the people, information, systems and machines needed to do their best work. Companies like Heineken, Grupo Bimbo, Suntory, LafargeHolcim and Corteva Agriscience rely on Parsable’s mobile-first platform, Connected Worker®, to empower their workers with modern digital tools that improve productivity,...

Improve the safety, efficiency, and sustainability of the operations that power the global economy.Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the...

About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open...

A leading localization services company is seeking a Quality Program Lead in Pampanga, Philippines. The role involves leading quality strategy discussions, managing diverse quality teams, and ensuring customer satisfaction through systematic quality improvements. Ideal candidates have a Master's degree with proven experience in the localization industry. Strong communication skills and the...

A global technology company is seeking a Senior Customer Marketing Manager to lead customer advocacy initiatives in Mexico. This role involves building relations with top customer advocates, amplifying their voices, and driving impactful marketing campaigns. The ideal candidate has over 6 years of experience in marketing or customer success, possesses excellent storytelling skills, and has a...

Parsable improves the lives and experiences of frontline industrial workers by connecting them to the people, information, systems and machines needed to do their best work. Companies like Heineken, Grupo Bimbo, Suntory, LafargeHolcim and Corteva Agriscience rely on Parsable’s mobile-first platform, Connected Worker®, to empower their workers with modern digital tools that improve productivity,...

Your new role The Customer Engagement Director will own the vision and execution of integrated customer engagement across the affiliate. The role covers Commercial Excellence, Digital Transformation & Data, Customer Journey & Innovation, Strategic and Corporate Events, Communication and Frontline Capabilities, and Patient Support Programs. In this role, you will lead the end-to-end customer...

A leading SaaS company is seeking a Senior Customer Success Manager to manage strategic accounts and ensure customer success. You will work closely with customers to maximize their value and foster long-term relationships. The ideal candidate should have 5+ years of experience in customer success or account management, proficiency in both English and Spanish, and a strong ability to identify...

A global healthcare company is seeking a Customer Engagement Director in Pampanga, Philippines, to lead integrated customer engagement initiatives. The role involves executing a digital strategy, enhancing patient engagement, and developing a high-performing team. Candidates should have a university degree in a related field, experience in the pharmaceutical industry, and proven leadership...