Customer Experience Specialist jobs in Mexico

A dynamic e-commerce company is seeking a Head of Customer Success to lead and evolve their global customer experience function. This strategic role involves owning customer experience, managing a high-performing team, and improving processes. The ideal candidate has 5+ years in customer success and prefers experience with Shopify. Join a collaborative culture driven by innovation and passion for...

A Head of Customer Experience Who Turns Support Into a Growth Engine

RemoFirst is transforming the way businesses hire and manage global teams. Our mission is to enable Freedom of Work by providing an all-in-one global HR platform that simplifies hiring, compliance, payroll, and benefits management. We partner with some of the world’s most innovative companies, including Fortune 500 businesses and leading startups. We are a small but strong team of 190+ people...

A leading financial service provider located in Pampanga, Mexico, is seeking professionals to coach and mentor tellers. Responsibilities include delivering exceptional customer experiences, identifying banking opportunities, and supporting branch operations. The role emphasizes clear communication and problem-solving skills, contributing to customer financial wellbeing and loyalty. Competitive...

We’re hiring a Customer Experience Manager to lead support across DTC (Shopify), Amazon, TikTok Shop, Walmart, and subscriptions. You’ll manage a distributed team, own QA and training, implement automation, and deliver clear reporting that improves CSAT, response/resolution times, retention, and revenue impact—while maintaining a warm, brand-aligned voice. Responsibilities - Lead, coach, and...

A global B-Corp company is seeking a motivated Customer Advocate to improve client experiences and resolve inquiries. Responsibilities include interacting with customers, tracking issues, and providing excellent customer service. Ideal candidates are passionate about customer satisfaction, possess strong communication skills, and have basic cloud application knowledge. Experience in customer...

A global BPO organization is seeking a Customer Support Manager to oversee a team supporting a U.S.-based client in the education and healthcare sectors. This remote full-time position demands strong leadership, customer service, and conflict-resolution skills. The ideal candidate will have experience using CRM systems and will be fluent in English. The role encompasses fostering a positive team...

Position Title: Vietnamese Bilingual Customer Experience SpecialistLocation: PhilippinesSetup: OnsiteSchedule: Day ShiftQualifications-Native or fluent in Vietnamese Job SummaryThe Vietnamese Bilingual Customer Experience Specialist provides high-quality customer support to clients, ensuring accurate resolutions and excellent service in Vietnamese.Responsibilities-Assist customers using...

A leading retail company is seeking a General Merchandise Associate to greet customers and assist with their needs. The role includes maintaining merchandise displays and may require paint mixing and fabric cutting. This position offers competitive hourly wages and various health and financial benefits, including a paid education program and paid time off. Applicants should have strong customer...

A leading customer experience firm in Metro Manila is looking for an Associate Customer Experience Specialist fluent in Japanese and English. You'll support clients via voice, chat, and email, providing high-quality service while managing multiple systems. Ideal candidates will have strong multitasking skills, a detail-oriented mindset, and experience in customer-facing roles. This remote/hybrid...

A leading technology firm in the Philippines is looking for a Customer Support Specialist to assist clients with our POS and Enterprise Management System. The role involves troubleshooting, client assistance, and ensuring a great customer experience. Candidates should have a Bachelor's degree in IT or Business and at least 1 year of experience in a customer support role. Benefits include...

A leading customer experience provider is looking for a Quality Assurance Specialist in Quezon City, Philippines. In this role, you will analyze customer interactions and ensure satisfaction quality through audits and evaluations. Ideal candidates will have a high school diploma and 6 months of customer service experience, with strong data analysis skills. You will assist in audits and help...

A leading e-commerce support company is seeking a Customer Experience & Sales Specialist to enhance customer interactions and drive sales. The successful candidate will engage with customers through various channels, assist with inquiries, and identify upselling opportunities. Ideal applicants should have at least one year of remote sales and customer support experience, with strong communication...

About the role At CareePlus International Services Inc., we are seeking a dedicated and customer-focused Customer Experience Specialist (Non-voice) to join our team in Marikina City, Metro Manila. This full-time role is an excellent opportunity to contribute to the success of our growing customer service operations. What you'll be doing - Providing exceptional customer service through various...

Associate Customer Experience Specialist (Japanese-English Bilingual) Are you passionate about helping others, solving problems, and making a real impact—every single day? If you’re fluent in Japanese and English, tech‑savvy, and thrive in fast‑paced environments, we’d love to meet you! As an Associate Customer Experience Specialist, you’ll be the voice of First Advantage, supporting our...

A leading e-commerce solutions provider is seeking a Customer Experience & Sales Specialist. This role focuses on engaging customers through various channels and providing personalized support to enhance sales. Candidates must have at least one year of remote sales and customer service experience, ideally within e-commerce. Key responsibilities include upselling, managing inquiries, and ensuring...

Position Title: Spanish Bilingual Customer Experience SpecialistLocation: PhilippinesSetup: OnsiteSchedule: Day ShiftQualifications-Native/fluent Spanish-Good command of English-BPO experience preferredJob SummaryThe Spanish CX Specialist supports customers across Spanish-speaking markets, delivering timely and professional assistance.Responsibilities-Handle customer inquiries in Spanish-Provide...

Position Title: Indian Bilingual Customer Experience SpecialistLocation: PhilippinesSetup: OnsiteSchedule: Day ShiftQualifications-Native or fluent in the Indian Language-Good written and verbal English skillsJob SummaryThe Indian Bilingual Customer Experience Specialist provides high-quality customer support to clients, ensuring accurate resolutions and excellent service in both Indian and...

A dynamic e-commerce solution provider is seeking a Customer Experience & Sales Specialist to engage with customers and drive sales through various communication channels. The role involves assisting with inquiries, upselling, and ensuring a seamless online experience. Ideal candidates should possess at least 1 year of sales and customer support experience, ideally in e-commerce. Benefits include...

A leading e-commerce support company is seeking a Customer Experience & Sales Specialist to enhance customer satisfaction and drive sales. This remote position requires engaging with customers through various channels, upselling products, and managing inquiries. Candidates should have at least one year of remote sales experience and familiarity with e-commerce practices. The role offers...