Customer jobs in Central Visayas

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Remote

Customer Service Representative (Chat) Remote

Brilliance LLC
Cebu City

Location: 100% Remote. Schedule: Flexible / Shift-based (24/7 coverage, including weekends and holidays). Compensation: $550-$700 per month. About Brilliance.com Brilliance.com is a premier online retailer based in Boynton Beach, Florida, specializing in diamonds, engagement rings, and fine jewelry. For over 35 years, we’ve been one of the highest-rated online diamond stores, proudly holding...

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13 hours ago

Junior Customer Care Executive (Cebu, Philippines)

Zepz
Cebu City

About Zepz Zepz is the group powering two leading global remittance brands: WorldRemit and Sendwave. Since 2010, we have been disrupting an industry previously dominated by offline legacy players with our relentless focus on reducing the cost of remittances and increasing safety and convenience for our users. Every day, our people work to unlock the prosperity of cross-border communities...

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6 days ago
Remote

Remote Customer Service Specialist (Voice/Non-Voice)

FreeUp
Cebu City

Hi! We're FreeUp! FreeUp is a freelance marketplace dedicated to connecting business owners with talented freelancers and remote workers from all over the world. We believe that freelancing is the future of business, and we're building the best community for freelancers possible. Want to learn more about FreeUp? Check out our website , our Glassdoor reviews , or read about how we're the...

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6 days ago

Head of Customer Operations & Strategy

Qualfon
Cebu City

A customer care organization in Cebu City seeks a Director of Operations to lead customer service strategies and manage client relations. The ideal candidate will have over 15 years of experience in BPO and call center environments, with strong leadership and analytical skills. Responsibilities include managing accounts, developing reporting processes, and ensuring goals are met. This full-time...

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3 hours ago

Director of Customer Success & Onboarding Excellence

Datapel Systems
Dumaguete City

A leading software development company in the Philippines is looking for a Head of Customer Success to oversee the post-sale customer lifecycle, including onboarding and retention strategies. The ideal candidate will have over 8 years of experience in Customer Success within a B2B SaaS environment, with demonstrated leadership skills. Responsibilities include leading a remote team, optimizing...

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5 hours ago

Remote Global Head of Customer Success & Experience

Pro Coffee Gear
Mandaue City

A dynamic e-commerce company is seeking a Head of Customer Success to lead and evolve their global customer experience function. This strategic role involves owning customer experience, managing a high-performing team, and improving processes. The ideal candidate has 5+ years in customer success and prefers experience with Shopify. Join a collaborative culture driven by innovation and passion for...

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5 hours ago
Hybrid

Support Analyst — Hybrid/Remote Customer Care Champion

Timeless Medical Systems
Mandaue City

A healthcare technology firm in the Philippines is hiring a Support Analyst to manage customer inquiries and provide solutions. In this role, you will engage with customers, resolve complaints, and support product knowledge dissemination. You should have over 2 years of customer service experience and excellent communication skills. Familiarity with tools such as Jira and ZenDesk will be...

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a day ago

Team Lead, Customer Experience & Performance Coach

IntouchCX
Cebu City

A global customer experience company in Cebu City is looking for a Team Lead to manage Customer Service Representatives. In this role, you will supervise the team, ensure quality service, and analyze performance metrics to improve outcomes. Candidates should have a high school diploma and 1-2 years of experience in the customer service industry, preferably in a leadership role. Strong time...

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a day ago

French Bilingual Customer Support (Cebu)

OfficePartners360 (OP360)
Cebu City

We are looking for a French bilingual Customer Support Representative to join our e-commerce account team. The ideal candidate will provide exceptional service to our French-speaking clients and sellers, ensuring smooth operations and a positive experience on the platform.Key Responsibilities: - Handle inbound and outbound inquiries from French-speaking clients and sellers via email, chat, and...

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3 hours ago

Team Manager, Customer Care (Cebu, Philippines)

Zepz
Cebu City

About Zepz Zepz is the group powering two leading global remittance brands: WorldRemit and Sendwave. Since 2010, we have been disrupting an industry previously dominated by offline legacy players with our relentless focus on reducing the cost of remittances and increasing safety and convenience for our users. Every day, our people work to unlock the prosperity of cross-border communities...

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6 days ago

Director of Customer Success & Onboarding Excellence

Datapel Systems
Mandaue City

A leading software development company in the Philippines is looking for a Head of Customer Success to oversee the post-sale customer lifecycle, including onboarding and retention strategies. The ideal candidate will have over 8 years of experience in Customer Success within a B2B SaaS environment, with demonstrated leadership skills. Responsibilities include leading a remote team, optimizing...

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5 hours ago

German Bilingual Customer Support (Cebu)

OfficePartners360 (OP360)
Cebu City

We are looking for a German bilingual Customer Support Representative to join our e-commerce account team. The ideal candidate will provide exceptional service to our German-speaking clients and sellers, ensuring smooth operations and a positive experience on the platform.Key Responsibilities: - Handle inbound and outbound inquiries from German-speaking clients and sellers via email, chat, and...

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3 hours ago

Head of Customer Care Operations & Strategy

Qualfon
Cebu City

A leading customer support organization in Cebu City seeks an experienced operations leader responsible for evolving customer service strategies and managing client relationships. The ideal candidate should possess over 10 years of experience in customer care, leadership abilities, and a proven track record in managing sales or call center operations. This role offers the opportunity to lead...

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a day ago
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Remote Global Head of Customer Success & Experience

Pro Coffee Gear
Cebu City

A dynamic e-commerce company is seeking a Head of Customer Success to lead and evolve their global customer experience function. This strategic role involves owning customer experience, managing a high-performing team, and improving processes. The ideal candidate has 5+ years in customer success and prefers experience with Shopify. Join a collaborative culture driven by innovation and passion for...

View salary & More Info
3 days ago

Head of Customer Success

Datapel Systems
Mandaue City

Datapel is a leading provider of Warehouse Management System (WMS) software, delivering scalable, cloud-based solutions that streamline inventory, logistics, and fulfillment operations. We empower mid-market businesses to optimize their supply chains through intuitive, cloud-based software that drives operational efficiency and business growth. As we scale, customer success is at the heart of our...

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2 days ago

Polish-English Bilingual Customer Support (Cebu)

OfficePartners360 (OP360)
Cebu City

We are looking for a Polish bilingual Customer Support Representative to join our e-commerce account team. The ideal candidate will provide exceptional service to our Polish-speaking clients and sellers, ensuring smooth operations and a positive experience on the platform.Key Responsibilities: - Handle inbound and outbound inquiries from Polish-speaking clients and sellers via email, chat, and...

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3 hours ago

Customer Care Executive (Pooling for Spanish Speakers)

Zepz
Cebu City

About Zepz Zepz is the group powering two leading global remittance brands: WorldRemit and Sendwave. Since 2010, we have been disrupting an industry previously dominated by offline legacy players with our relentless focus on reducing the cost of remittances and increasing safety and convenience for our users. Every day, our people work to unlock the prosperity of cross-border communities...

View salary & More Info
6 days ago
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