Client Support jobs in Capital District

Your responsibilities include: AI & Chatbot Management: Leverage AI tools to enhance client support and operational efficiency Utilize and manage AI chatbots, ensuring seamless integration into daily workflows Assist in the creation, optimization, and management of AI chatbot functions Familiarity with at least one AI platform (e.g., ChatGPT, Gemini, Claude) and a strong eagerness to learn...

A recruitment technology provider is seeking an entry-level candidate in Manila, Philippines. The role involves analyzing data usage, assisting clients with training, and providing technical support. Ideal candidates should have a degree in Computer Science or Engineering and possess strong communication skills. Responsibilities include handling technical inquiries, monitoring production...

Compliance Solutions TCOE SBS Client Support Consultant I ADP Manila, National Capital Region, Philippines Serve as a consultant in servicing ADPs products/technologies. Use breadth of expertise to service ADPs clients. Solve client problems; take a broad perspective to identify solutions. Work with direction to resolve issues and provide solutions, with‑in guidance. Creative solutions must be...

Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We...

A leading provider of ERP solutions is seeking a Business Central Support Consultant to provide ongoing support for Microsoft Dynamics 365. The role involves troubleshooting, optimizing workflows, and ensuring client satisfaction through expert guidance. Ideal candidates should have over 5 years of relevant experience and excellent communication skills. This position offers a dynamic work...

The Client Support Analyst acts as the initial point of contact for clients seeking assistance and oversees the initial triage, troubleshooting, escalation, and resolution of customer issues. This role involves engaging with clients to address inquiries regarding products and implemented solutions, as well as troubleshooting and resolving issues while upholding high standards of customer...

Corporate Actions Client Support Associate Director (EMEA Shift)Join to apply for the Corporate Actions Client Support Associate Director (EMEA Shift) role at The Depository Trust & Clearing Corporation (DTCC) Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional...

Role Overview The Client Support Level 1 Analyst plays a vital role within the global Client Support team, serving as the first point of contact for Parameta Solutions clients. This role is essential in upholding our reputation for excellence by delivering outstanding service and support. The analyst will work closely with internal teams across Parameta Solutions and the broader TP ICAP...

About the job Support / Engineer We're building a new 24/7 support engineering function and need technical experts who can debug complex cloud and Kubernetes issues. This is NOT traditional L1 support - you'll work directly with our compute platform, requiring deep technical skills similar to a senior system admin. Location: Remote Start date: ASAP Languages: English (required) Hours: Must be...

This is a remote position. Job Highlights: - Contract type: Independent Contractor - Schedule: (Schedule to be discussed by client) Eastern Time — includes a 60-minute unpaid break - Total Weekly Hours: 40 hours Position Overview The Field Services Administrative & Client Support Representative provides operational, scheduling, and communication support to the Field Services team. This role...

What it's about The Client Reporting Team produces and curates content for our internal and external stakeholders ensuring productivity, timeliness and quality standards are met. A Client Reporting Support Specialist focuses on mastering their task portfolio and building the necessary knowhow to work independently. Responsibilities: Independently delivers on assigned tasks and duties,...

Grow your career with a growing organization Whether they’re helping people reach their long-term financial goals or providing personal wealth management strategies, every associate contributes to changing the lives of those we serve for the better. When it comes to job satisfaction, that’s hard to beat. And from a personal satisfaction perspective, you’ll enjoy the freedom to support causes...

Responsibilities :Design, generate, and deliver customized trade report files based on client specifications and evolving regulatory requirements.Configure and test compliance rules within FactSet’s OMS to align with clients' investment mandates and operational workflows.Collaborate with clients and internal stakeholders to gather requirements and implement scalable reporting and compliance...

A leading technology firm in Manila is looking for a talented individual to analyze client data usage and resolve technical inquiries. This challenging role requires effective communication and problem-solving skills, with responsibilities including client training and collaboration with product teams. The ideal candidate has a degree in Computer Science or Engineering, and experience facing...

The Client Support Analyst acts as the initial point of contact for clients seeking assistance and oversees the initial triage, troubleshooting, escalation, and resolution of customer issues. This role involves engaging with clients to address inquiries regarding products and implemented solutions, as well as troubleshooting and resolving issues while upholding high standards of customer...

A leading financial institution in the Philippines is looking for a Corporate Actions Client Support Associate Director to oversee day-to-day operations in client support services. This role entails developing team talent, managing complex inquiries, and ensuring adherence to compliance standards. The ideal candidate should possess at least 8 years of experience and have a strong understanding of...

A leading financial services firm located in the Philippines is seeking an experienced professional to oversee client support in their Enterprise Business Operations team. This role requires a minimum of 8 years of relevant experience, particularly in operations and asset services support. The successful candidate will foster relationships with clients, ensure timely issue resolution, and drive...

Group Overview The TP ICAP Group is a world leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions. Through our people and technology, we connect clients to superior liquidity and data solutions. The Group...

Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We...

Role Overview The Client Support Level 1 Analyst plays a vital role within the global Client Support team, serving as the first point of contact for Parameta Solutions clients. This role is essential in upholding our reputation for excellence by delivering outstanding service and support. The analyst will work closely with internal teams across Parameta Solutions and the broader TP ICAP...