Banking Customer Support jobs in Capital District

If you are looking for call center hiring or customer service jobs in Manila within the digital banking and financial services sector, this role is designed for professionals who thrive in fast-paced, metric-driven environments and enjoy building meaningful customer relationships. Fusion CX is hiring Customer Happiness Specialists to support customers across multiple service channels in a...

Onsite Interview | 1-Day Hiring Process | Same-Day Job Offer Position: Call Center Agent/CSR Job Type: Full-Time | Shifting Schedule Location: Within Metro Manila We’re looking for dedicated and customer-focused individuals to join our team as Banking CSRs. In this role, you'll serve as the first point of contact for our customers—handling inquiries, resolving concerns, and delivering...

A banking institution in Manila seeks a Customer Service Representative to manage customer concerns effectively. The role involves reviewing and referring cases, collaborating with bank units, and ensuring customer satisfaction through service excellence. Applicants should have a Bachelor's degree and a minimum of 2 years of banking experience, with strong skills in customer service and knowledge...

A major universal bank in the Philippines is seeking a Service Manager for its Metro South branches. In this role, you will manage store operations, ensure compliance with regulatory requirements, and deliver excellent customer service. Ideal candidates should have a college degree in Business or Accounting and at least five years of supervisory experience in banking. This position offers career...

A leading banking institution is seeking a Talent Attraction Officer in Manila. This entry-level position involves handling customer transactions and providing information on services. Candidates must possess a Bachelor's degree and demonstrate excellent communication and customer service skills. The role emphasizes accuracy and efficiency while offering an opportunity to contribute to positive...

A leading consulting firm in Manila is seeking a Customer Service Team Leader to supervise a team of representatives. The ideal candidate will have at least 7 years in customer service, including 3 years in a leadership role, preferably with banking experience. Responsibilities include mentoring team members, setting targets, monitoring performance, and driving improvements in customer...

A leading customer service provider in the Philippines seeks a Corporate Banking Relationship Agent. The role involves managing customer calls, providing solutions, and maintaining high service standards. Ideal candidates are high school graduates or college undergraduates, with good communication skills and a customer-first mindset. The role offers benefits including career development, health...

A leading fintech company is seeking an experienced professional to join their team in Manila. This hybrid role requires strong banking and analytical skills, along with a commitment to customer service. The ideal candidate should have a Bachelor of Business Administration and relevant experience in the banking sector. This position offers a flexible work environment and opportunities for...

A tech support company seeks Application Support Engineers in Manila, Philippines, to manage their critical applications. Responsibilities involve ensuring application availability, incident management, and automation. Candidates should have a strong background in banking/payments, knowledge of ITIL processes, and experience with scripting and tools like Splunk. The role requires teamwork and...

A global financial technology firm is seeking a Customer Success Director to lead customer satisfaction initiatives across the APAC region. The ideal candidate will have over 10 years of experience in customer-facing roles, focusing on customer success within the tech industry. Responsibilities include building relationships with key stakeholders, maximizing product value, and gathering feedback...

A global market infrastructure provider is seeking a Service Desk Analyst in Manila, Philippines. The role focuses on providing technical support to internal users, managing a ticketing system, and ensuring high levels of user satisfaction. Ideal candidates should possess a degree in Computer Science, prior help desk experience, and familiarity with ServiceNow or similar IT Service Management...

A leading outsourcing firm in Metro Manila seeks a Customer Support Specialist 1 to provide exceptional service for their clients’ products. The ideal candidate should have a minimum of 2 years' experience in customer support, preferably in banking or FinTech. Responsibilities include troubleshooting customer issues across multiple channels and staying updated with the fast-evolving crypto...

Who are we? At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the world's top 50 banks, we aim to boost financial inclusion for all. Join us and be part...

Accountabilities • The main task of a Customer Support Representative is to provide multi-skill/function type of support through various communication methods (phone, email and chat). They will assist different customer types who are using LN Pacific/UK products. The support provided are, but not limited to account management, payment and invoice request and queries, marketing and sales queries,...

Provides end-to-end support to customers, which may include use of standard scripts and specific guidelines and procedures, to handle queries or close sales. Seeks help and/or escalates issues/queries when it is appropriate to do so to help resolve customer issues expeditiously. About the company The ING Group is a Dutch multinational banking and financial services corporation headquartered in...

Project Manager (Customer Support) Say hello to opportunities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account (RingCentral). It’s not everyday that you consider starting a new career. We’re Acquire BPO, and we’re happy that someone as talented as you is considering this role. First, a little about our client: RingCentral is a $2 Billion+ annual revenue...

A leading BPO company in Metro Manila is seeking dedicated individuals for the role of Call Center Agent/CSR. Responsibilities include serving as the first point of contact for customers, handling inquiries, and providing excellent service. Ideal candidates should possess strong communication skills and the ability to thrive in a fast-paced environment. The position offers a full-time role with...

A leading financial institution in Manila is seeking a Customer Service Manager to oversee Agency Banking processes. The role includes managing customer service channels, leading a team, and ensuring satisfaction in handling complaints and queries. Ideal candidates have a Bachelor's Degree in a business-related field and 2-3 years of experience in retail banking. Strong communication and...

About Us Full Potential Solutions (FPS) is a performance-based outsourcing firm headquartered in Boston, MA, with operations in Kansas City, MO; Manila and Davao, Philippines; Chennai and Pune, India; and Bogota, Colombia. We employ the best people, processes, and proprietary technology available to deliver multichannel solutions for our clients and provide fulfilling careers for our...

A leading customer service provider in Manila seeks a Customer Happiness Specialist. The role involves engaging with customers, providing professional support, and ensuring satisfaction across multiple service channels. Candidates should have completed high school and possess strong multitasking and communication skills. This position offers a structured work-from-office environment, ideal for...