Workforce Manager jobs in Western Visayas

A leading outsourcing company in the Philippines is looking for a Director of Workforce Management to lead strategic direction in workforce planning and operations. The ideal candidate will have at least 3 years of experience in a contact center, particularly in banking or financial services. This permanent work-from-home role offers competitive pay, extensive benefits including health coverage...

Workforce Manager (Bacolod) Transcom is looking for a Workforce Manager to lead our Bacolod site. The role focuses on real‑time workforce management, scheduling, forecasting, and analytics in a multi‑channel contact center environment. Responsibilities - Accountable for the performance, productivity, and effectiveness of Workforce Management teams. - Define, develop, and execute WFM processes...

We're hiring. The Workforce Supervisor ensures that the Real Time Analysts take actions to ensure the company achieves its key performance indicators and its daily, weekly, monthly and quarterly goals. The RTA Supervisor works with the Workforce Manager and internal business leaders to determine corrective actions to mitigate events that impact performance. The Responsibilities : Supervises 20...

Job Description Must have good problem solving, decision making & analytical skills. Manages team performance. Provide effective coaching and constructive feedback to subordinates. Performs administrative tasks for Operational support. Lead teams into achieving metric goals, complete monthly deliverable and tasks Qualifications - Completed at least 2 years in College - Must have at least 2...

Job Summary: Ensures that resources are in place to handle client forecasted call volume while meeting client, internal, and financial KPI targets. This position is also responsible for supervising various administrative duties to ensure accurate reporting, reporting structures, and system access. Responsibilities: Supervises and maintains training plans to ensure that adequate staffing...

Let's tomorrow, together. At Ubiquity, we live by the mantra head, heart, and hustle. because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be. because we are always gracious with our time, our collaboration, and with one another. And because we have grit, tenacity, perseverance, and a proven track record of meeting and...

Overview We’re building the future of TalentPop, and we’re looking for a Senior Analyst, Finance & Workforce Planning to help lead the financial and operational intelligence of our company. As part of a growing team that supports 700+ e-commerce brands, you'll play a critical role in shaping how we plan talent, manage spending, and support continued expansion. Responsibilities - - Lead the...

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Project Manager - REMOTE. As a Project Manager, your primary focus will be on delivering complex, cross-functional projects that align with business objectives. You will guide diverse teams to collaborate effectively, ensuring projects are completed on time and within budget. This role demands a...

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 280 million people in 100+ countries for our industry‑leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital‑asset products. Binance offerings range from trading and finance...

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior HR Manager - REMOTE. In this pivotal role, you will be responsible for overseeing the entire spectrum of human resources functions for our partner's operations. Your strategic insight and hands‑on experience will not only drive employee engagement but also ensure compliance with local labor...

Let's tomorrow, together. At Ubiquity, we live by the mantra head, heart, and hustle. Head because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be. Heart because we are always gracious with our time, our collaboration, and with one another. And Hustle because we have grit, tenacity, perseverance, and a proven track...

Technical Creative Curriculum Manager (Remote) at TalentPop TalentPop is the leading provider of high-performance virtual assistance to the world’s fastest-growing E-commerce brands. We are scaling our creative delivery model and are searching for a Technical Creative Curriculum Manager—an expert who can translate elite graphic design and video production standards into a scalable,...

Workforce Management Director | Permanent WFH | Up to PHP200K This range is provided by Emapta Global. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Lead the Strategy Behind Every Successful Customer Interaction In high-performing financial services, timing, talent, and trust matter. Our client, iCash , is a modern...

A leading Business Process Management provider in Iloilo City is seeking individuals for Support Roles in Training, Workforce, and Operations. The position includes managing team performance, providing coaching, and performing operational tasks. Candidates should have at least 2 years of relevant experience in a similar role, with a preference for backgrounds in Travel, Healthcare, Insurance, or...

A leading outsourcing company is seeking a Workforce Manager for its Bacolod site to focus on workforce management and analytics in a contact center environment. Responsibilities include managing the performance of Workforce Management teams, developing WFM processes, and ensuring quality service delivery. Candidates should have at least 5 years of relevant experience and a strong understanding...

Job Summary: Proactively monitors service levels, efficiency and execute plans that will improve service deficiencies as they relate to volume, average handle time or forecast. Must have knowledge of what is taking place in the business the day before the event occurs, such as training or any offline activities that may impact the contact centers ability to handle the forecast. Determine an...

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Project Manager - REMOTE. As a Project Manager, your primary focus will be on delivering complex, cross-functional projects that align with business objectives. You will guide diverse teams to collaborate effectively, ensuring projects are completed on time and within budget. This role demands a...

Iloilo Support Roles - Training / Workforce / Operations / HR (Executive, Team Leader and/or Manager) - Full-time Company Description Why Join Us? We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core. Experience the culture of Outperformance,...

A global contact center provider is seeking a Workforce Manager for their Bacolod site. The role requires strong expertise in workforce management, team leadership, and analytics to ensure service delivery. Applicants must have at least five years of experience in a contact center with experience managing workforce teams. Benefits include allowances for meals and transportation, insurance, and...

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior HR Manager - REMOTE. In this pivotal role, you will be responsible for overseeing the entire spectrum of human resources functions for our partner's operations. Your strategic insight and hands‑on experience will not only drive employee engagement but also ensure compliance with local labor...