Real Time Analyst (VXI Davao) | Active Pooling
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VXI Global Holdings B.V. (Philippines)
Davao City
Join Our Team as a Real Time Analyst! As a Real Time Analyst, you'll be responsible for real-time management of the center and/or program’s service level performance and other KPIs. Key Responsibilities - Monitor queue real-time - Analyze, monitor and balance real-time staffing levels vis-a-vis call volumes, busy lines, production issues - Assist during downtime - Prepare real-time analysis on... |
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a day ago
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