Technical Support Representative jobs in Quezon City

Cognizant is a global organization serving clients across multiple industries with a deep set of offerings provided by our practice areas and supported by corporate and enabling functions. Employing roughly 270,000 talented associates worldwide, Cognizant is dedicated to anticipating and solving clients’ toughest problems and enabling them to thrive in the digital era. Join us and Be...

POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We’re seeking skilled and customer-focused Remote Technical Support Representatives to provide...

Overview TDCX Quezon City, National Capital Region, Philippines Open Positions - Technical Support Representative — Quezon City, National Capital Region, Philippines — 2 days ago - Global Support Quality Analyst at TDCX Philippines — location information not specified - Technical- Customer Support- Philippines — Manila, National Capital Region, Philippines — 2 weeks ago - Technical Support...

TSA2 - Technical Support Representative - 22.01 About the job TSA2 - Technical Support Representative - 22.01 BASIC FUNCTIONS: - Inbound technical support calls - Minor outbound (possible outbound follow ups with customers) - First line of defense for all customer issues + escalations - Post-deployment resource for all technical support issues, working to implement resolutions or work closely...

The role of a technical support representative is about helping people navigate problems with technology. Whether it’s via phone, email, or live chat, their goal is to make users feel supported—and to get things working again. Here’s a closer look at what their day might involve: - Figuring out what’s wrong—hardware, software, or something in between - Guiding users step-by-step through fixes...

Technical Support Representative UnifyCX, Quezon City, National Capital Region, Philippines Job Summary: The B2B Technical Service Agent will assist our business customers with technical issues related to our products or services. Expertise in troubleshooting, problem‑solving, and clear communication are essential to deliver exceptional technical support and ensure customer satisfaction and...

BENEFITS : Health Insurance SSS Pag-ibig Philhealth 13th Month Pay Performance Incentives Attendance Bonus Competitive salary for bilinguals JOB DETAILS : Company Profile: An IT BPO company recognized as the leading global provider of comprehensive and innovative IT services that help clients adapt to the digital world. Position: Thai Technical Support Representative Industry: BPO...

Summary of This Role Receives and responds, via telephone, email, chat or SMS to technical customer service requests, inquiries and problems. Utilizes various databases to select the best processing method and explains the solution to the client in order to resolve the inquiry. Maintains an accurate and complete record of all inquiries and problems handled. Operates a personal computer,...

Teamified Introduction: Teamified works with top enterprises and digital native businesses in Australia helping them build their remote teams in India, Philippines and Sri Lanka. We pride ourselves with hiring great teams to work on exciting game changing technology. Teamified currently has 200+ engineers, testers, product managers etc. working across 20+ partners. We focus on uplifting the way...

Overview Want to look for a career in BPO industry? This is the right opportunity for you. A direct hire for a financial technology company that processes payments and offers services to merchants, consumers, and issuers. Responsibilities - Resolves client and/or merchant technical support issues relating to point of service (POS) products, including, but not limited to, dial-up card swipe...

On-site - Quezon City | 1-3 Yrs Exp | High School/Senior High School | Full-time Job Description Employee Recognition and Rewards - Commission, Performance Bonus, Incentives Government Mandated Benefits - Life Insurance, HMO Read More Responsibilities - Supporting hardware and software troubleshooting. Qualifications - High School Diploma or Equivalent - At least 1 year of experience in...

Responsibilities - Provide technical assistance to potential customers during the pre-sales process. - Collaborate with the sales team to understand customer requirements and demonstrate product capabilities. - Respond to customer inquiries regarding technical specifications and configurations. - Prepare and deliver product presentations and demonstrations tailored to customer needs. - Assist in...

RSD Human Resource Management Consultancy On-site - Quezon City 1-3 Yrs Exp High/Senior High School Full-time Job Description Employee Recognition and Rewards Performance Bonus Government Mandated Benefits Professional Development Job Training Read More Description - Provide technical support to customers via phone, email, and chat. - Assist customers in troubleshooting and resolving...

Responsibilities - - Respond to inbound technical support inquiries via phone, chat, or email. - Diagnose and troubleshoot hardware, software, network, or device-related issues. - Provide clear instructions and guidance to help customers resolve technical problems. - Escalate complex issues to higher-level support or engineering teams when necessary. - Document all customer interactions,...

- Provide technical support and assistance to customers via phone, email, or chat. - Diagnose and resolve technical issues related to software and hardware products. - Collaborate with technical teams to enhance product support processes. - Document customer interactions and maintain records of issues and solutions. - Educate customers on product features and functionalities, ensuring a positive...

Overview The Helpdesk is responsible for providing assistance and support to employees or clients who are experiencing issues with the services. This role ensures inquiries and concerns are addressed promptly, courteously, and effectively. Responsibilities - - Respond to help requests via phone, email, or in person - Record and track issues, concerns, or requests using a log or support...

Responsibilities - Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. - Diagnose and resolve technical hardware and software issues. - Manage user accounts and access rights, ensuring data security. - Document issues and solutions in a clear, concise manner. - Assist in maintaining IT inventory and asset...

Responsibilities - Provide technical support to customers via phone, email, and chat. - Diagnose and troubleshoot hardware and software issues. - Assist in the implementation and configuration of products. - Educate customers on product features and best practices. - Document and escalate unresolved issues to higher-level support. Requirements - Educational Qualifications: High School Diploma...

B2B Technical Service Agent Job Summary: B2B Agent will be responsible for assisting our business customers with technical issues related to our products or services. Expertise in troubleshooting, problem-solving, and clear communication will be essential in delivering exceptional technical support and ensuring customer satisfaction and issue resolution. Additionally, B2B Agent will drive...

Description - Provide technical support and troubleshooting assistance to customers via phone, email, or chat. - Diagnose hardware and software issues and propose effective solutions. - Document and track customer interactions using support ticketing software. - Assist in the setup and configuration of devices and applications. - Collaborate with the technical team to improve support processes...