Technical Support jobs in Mabalacat City

Description Company Overview iboss is a cloud security company that enables the modern workforce to connect securely and directly to all applications from wherever they work. Built on a containerized cloud architecture, iboss delivers security capabilities such as SWG, malware defense, RBI, CASB and data loss prevention to all connections via the cloud, instantaneously and at scale. This...

The purpose of the role is to help Asurion’s customers “stay connected” with all aspects of their everyday technical life. This will include supporting customers over the telephone with various applications, networks, and technologies. The role will also undertake proactive outbound call work as well as take inbound calls. Key Accountabilities - Undertake service requests for customers...

The Role You will be responsible for : - Handling inbound calls and emails in a professional manner. - Resolving customer inquiries and requests and ensuring strong customer satisfaction. - Working with various internal teams to ensure prompt and accurate order processing and delivery. - Escalating customer feedback as required. - Escalating technical issues to the relevant parties when needed...

LOCATION: Owens Asia, Inc. is located at One West Aeropark, Clark Freeport Zone, Philippines JOB DESCRIPTION: - The Technical Support will provide support and guidance to users experiencing technical issues relating to computer hardware, software, and peripherals. JOB RESPONSIBILITIES: - Provides technical support and guidance to resolve users' computer hardware and software problems. -...

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail,...

COMPANY PROFILE: This is a Canadian Multinational Company and the largest IT/BPO Company. They are one of the world’s largest IT and business consulting firms that sustain profitable growth—deliver a wide range of benefits for your company, clients, and consultants.Position: Japanese Service DeskCompany Industry: IT/BPO CompanyWork Location: McKinley, Taguig CitySalary: Php 90,000 - Php...

We’re excited to invite you to explore new job opportunities at STARTEK with January start dates. If you’re looking for a stable career with competitive pay and great benefits, this is your chance to join one of the leading BPO companies in the Philippines.FIRST STEP: PHONE SCREENINGQualified applicants will undergo initial phone screening, making the process fast and convenient. Please ensure...

WANT TO GET HIRED ASAP? GRAB OUR JOBS TODAY AND BE PRIORITIZED DURING THE PROCESS. LEARN MORE ABOUT OUR JOB VACANCIES BELOW.We are continuously looking for top talents to join our team. We achieve stability in our organization by treating our employees the same way we treat our valued clients, with utmost care.List of vacancies we have for you:- Customer Service Representative- Technical Support...

DescriptionProvide technical support for customers via phone, email, and chat.Assist in troubleshooting technical issues efficiently to ensure customer satisfaction.Document customer interactions and maintain detailed records of service requests.Work collaboratively with technical teams to resolve complex issues.Educate customers on troubleshooting techniques and software...

Position: Technical Support RepresentativeWork Location: Davao del Sur – Davao CityWork Setup: OnsiteSchedule: ShiftingStart Date: January 22, 2025Salary Package: PHP 25,000 (with an additional PHP 2,500 upon regularization) + IncentivesQualifications:At least 1 year of Technical Support experience in a BPO (Business Process Outsourcing) companyAt least 2 years in college or a graduate of the...

- Respond to customer calls, emails, and chats for technical support.- Diagnose and resolve hardware, software, and network issues.- Inform customers about product features and limitations.- Share knowledge to enhance team performance and customer experience.- Adhere to company policies and industry standards.

Work Address: MOA, PasayWork Set-up: Hybrid: (1-2x a month RTO)Work Schedule: Night Shift (starts at 9pm)DUTIES and RESPONSIBILITIES:• Delight customers by providing timely, expert advice• Act as the first level of support for questions, issues, and common tasks• Prioritize cases and respond to inquiries with speed and precision• Use written and verbal communication to resolve complex, technical...

We are looking for Technical Support RepresentativesPlace of Work: Davao City (Fully Onsite)Compensation: 40,000Qualifications:• 1-2 years Technical Support Representative Experience (SaaS)• Knowledgeable in Software as a Service• 1-year BPO experience (Call Handling)• Willing to work in Davao CityWe are offering Relocation Package for applicants residing outside Davao City.Virtual Recruitment...

Provide technical assistance to customers with issues related to devices (PCs, laptops, smartphones, tablets), software, networks/internet, and services. Listen carefully to customer concerns, ask relevant questions to diagnose issues, and provide clear, step‑by‑step guidance or solutions. Respond to customer inquiries and support requests via multiple channels (phone, chat, email, live‑chat) as...

Join our dynamic team as a Technical Support Representative, where you'll play a pivotal role in providing exceptional customer service and technical assistance. Based in Iloilo, Western Visayas, this full-time position offers a competitive salary and an up to 20,000 PHP sign-on bonus, making it an attractive opportunity for driven individuals.Key responsibilitiesRespond to incoming customer...

- Respond to customer calls, emails, and chats for technical support.- Diagnose and resolve hardware, software, and network issues.- Inform customers about product features and limitations.- Share knowledge to enhance team performance and customer experience.- Adhere to company policies and industry standards.

Key Responsibilities:1. System Support and Maintenance• Monitor, update, and configure the Admira system, including scheduling updates, enablingdevices, and addressing system-related concerns.• Identify and report live market system issues to the immediate supervisor.• Troubleshoot and resolve live market system concerns, escalating issues as needed to theDigital Support Team and Supervisor.•...

We are seeking a dynamic and skilled Voice Tech Support Professional to join our team in a fractional capacity. This role requires expertise in technical support, customer interactions via inbound and outbound calls, product demonstrations, and CRM systems. The ideal candidate will have experience working in startup environments and be comfortable managing multiple client accounts...

A recruitment firm is seeking candidates for a role in Customer Service in Pampanga. Responsibilities include handling calls and emails, resolving inquiries, and collaborating with teams for order processing. Ideal candidates will have a Degree/Diploma in Computer Science or Engineering and at least 1 year of experience in a customer support role. Strong communication skills, adaptability, and...

WE ARE HIRING NETWORK TECHNICAL SUPPORT ENGINEER!!COMPANY PROFILE: A global leader in technology and consulting, specializing in innovative solutions for various industries.Position: Network Technical Support EngineerCompany Industry: IT CompanyLocation: Ortigas, Pasig CitySchedule: Regular Schedule (M-F Weekends off)Work set up: Full work onsiteJOB REQUIREMENTS:Bachelor’s degree in IT, Computer...