Service Manager jobs in Cebu

Essential Functions - Client Portfolio Management – End of End owner of key accounts from IT Service delivery perspective - IT Service Management and Delivery - Lead Service delivery Reviews on SLA adherence, ongoing projects with Client and Internal stakeholders. - Managing Business Growth (Ramp-ups) - Business Value Creation - Responsible for identifying, implementing and review of service...

Senior Engagement Manager , Professional Services We are seeking a highly skilled Engagement Manager (EM) to lead the delivery of complex cloud solution projects for Amazon Web Services Professional Services (ProServe). The EM will combine technical expertise, strong project leadership, and AWS framework knowledge to drive successful implementations of AWS-based solutions and exceed customer...

Responsible for managing customer interactions, providing support, and resolving issues through various communication channels, ensuring high levels of customer satisfaction.Key ResponsibilitiesCustomer Interaction: Handle inbound and outbound calls, emails, and chats, addressing customer inquiries and providing information about products and services.Problem Resolution: Actively listen to...

Company Profile: A leading contact center and BPO that offers excellent support and service through many channels to a select group of Fortune 1000 companies and their customers.Position: Mandarin Customer Service TrainerCompany Industry: BPO CompanyWork Location: CebuWork Schedule: Shifting Schedule | Monday - FridaySalary: Php 100, 000 Work Set-Up: Work on-siteBENEFITS:- 13th Month Pay- Leave...

The role: Earn up to $3,500 per month (depending on experience) as a Customer Service Representative at Venture Smarter, your trusted partner in navigating the complex landscape of business growth and transition.As a Customer Service Representative, you will be the first point of contact for our clients and customers. You will provide them with information, assistance, and support regarding our...

JOB DESCRIPTION:Provides an excellent online shopping experience to all customers across all marketplaces by resolvingissues through timely responses to customer emails, inbound and outbound calls, voicemails, and livechat. He/she will also perform special projects designated by the Team Manager.RESPONSIBILITIES:● Provides customer service for Amazon 2P and 3P accounts and monitors their...

Qualifications:Bachelor’s Degree Engineering (Civil), Engineering (Material Science), Engineering (Mechanical), or equivalent Prior Experience & specific skills in terms• Previous experience for at least 5 years in related field – construction,engineering & design, architecture and building materials. Job Scope• The Sales Manager is responsible for both sales/ pre-sales, and shallcollaborate with...

We are seeking an experienced and dynamic Healthcare Operations Manager to run end-to-end PH operations, manage teams, ensure HIPAA compliance, drive workforce planning, analyze performance data, and partner with U.S. clients and executives. This is a full-time job, in a US Time zone setting, and in a work-from-office set-up. If you have the right skill set, this may be your opportunity to enter...

About the Role: We are hiring a strategic E-Commerce Account Manager to lead the digital operations for HiFi Sound Connection, a premier US-based retailer of car audio and musical instruments. You will not just manage a client account; you will act as the operational leader for our e-commerce business, collaborating directly with the US leadership team. This role requires a hands-on leader with...

Key Responsibilities: Sales & Business Growth:- Achieve and exceed assigned sales targets through effective business development strategies.- Identify and develop new clients, projects, and partnerships in industries such as, but not limited to, manufacturing, power, utilities, oil & gas, and transportation.- Conduct market research to identify trends, competitors, and emerging technologies that...

Responsibilities - The Facilities Management Team Lead is responsible for overseeing the day-to-day maintenance and operations of JFC's facilities and support services. - Availability and effectiveness of Emergency Response System and Procedures - Budget Management System - Compliance - Ensure Sustainability of EHS Programs and Activities - Ensure effective implementation of management systems...

Overview We are looking for a Human Resource Manager (HR Business Partner) who will support all employees in the commissary by providing essential HR services. This role helps the business grow by ensuring we have the right people, strong performance systems, and a healthy work environment. Key Responsibilities - Talent Supply Planning: Support workforce planning and validate staffing needs....

A leading food services company is seeking a Plant HR Manager in Danao City, Cebu. This strategic role supports the full employee lifecycle and implements talent strategies to enhance organizational capabilities. Key responsibilities include workforce planning, recruiting, employee development, and managing compensation processes. The ideal candidate has a Bachelor’s degree in HR or Psychology...

Provides support and guidance to operations staff so that the company’s goals and objectives are achieved. Responsibilities - Prepares monthly scorecards and performance appraisals of Team Leaders, and/or Operations Supervisors, ensuring timely submission of division's/subordinates' performance reports. - Leads the review and analysis of the group’s performance to identify strengths, profit...

Work Schedule: Monday to Friday | Onsite Location: Danao, Cebu Key Responsibilities - Efficiently planning, organizing, directing, and overseeing warehousing operations for raw materials, packaging materials, and spare parts. - Managing and supervising activities within the area to ensure seamless warehouse operations. - Coordinating with Utilities & Facilities Engineering teams and service...

Content Manager – Join the dynamic team at Metamoonshots in the Information Technology and Services industry. In this role you will create and manage engaging content to drive digital presence and brand awareness. Responsibilities - Develop and implement content strategies that align with the company’s goals and target audience. - Create high‑quality, SEO‑optimized content for websites, social...

Position: Mandarin Customer Service TrainerCompany Industry: BPO CompanyWork Location: CebuWork Schedule: Shifting Schedule | Monday - FridaySalary: Php 100, 000 Work Set-Up: Work on-siteBENEFITS:- 13th Month Pay- Leave Credits- Government-Mandated Benefits- Meal & Transportation ALLOWANCE- FREE PHONE and postpaid plan*- HMO COVERAGE (includes your partner, dependents, and parents up to 75 years...

Overview Work Schedule: Monday to Friday | Onsite Location: Danao, Cebu Responsibilities - Efficiently planning, organizing, directing, and overseeing warehousing operations for raw materials, packaging materials, and spare parts. - Managing and supervising activities within the area to ensure seamless warehouse operations. - Coordinating with Utilities & Facilities Engineering teams and...

Select how often (in days) to receive an alert: TheSite Logistics Assistant Manageris responsible for: Effectively planning, organizing, leading, and controlling the warehousing operations for raw, packaging materials, and spare parts. Directs and controls the activities in the area to assure the smooth flow of warehousing operations. Collaborates with Utilities & Facilities Engineering and...

Company: A consulting firm focused on delivering tailored solutions in business strategy, technology, and project management. Known for guiding organizations through transformation and operational improvement across various sectors.Position: Customer Service Representative Salary: Php 30,000-Php 50,000Company Industry: Consultancy FirmOffice Address: Mactan CebuWork Schedule: Nightshift Work Set...