Outbound Customer jobs

Responsibilities - Owns the end-to-end customer experience for International’s Outbound businesses, developing processes, policies and new experiences that elevate the way we care for the customer - Champions and orchestrates cross-functional process transformation initiatives to achieve roaming reliability (ie. issue resolution, customer handling and recovery) in collaboration with teams such...

Responsibilities:Respond promptly to customer inquiries via phone, email, chat, or social mediaProcess orders, forms, applications, and requests accuratelyHandle customer complaints, provide appropriate solutions, and follow up to ensure resolutionMaintain detailed records of customer interactions and transactionsProvide information about products, services, and promotionsRequired Skills:Work...

Description Responsible for delivering a best-in-class experience for Roaming and International Outbound customers. Focused on driving efficiency and active roamer retention through policies, systems, processes and improvements that will ensure seamless and reliable Outbound roaming experience. Empowered to prioritize and execute initiatives across relevant support groups. DUTIES AND...

POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are seeking a highly skilled and motivated Spanish speaking customer service representative to...

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail,...

Easy and Fast One-day Hiring Process! Earn up to 25k monthly plus more benefits! We are looking for a Customer Service Representative in our Metro Sites! This is for urgent hiring, don’t miss this opportunity and Apply Now!Responsibilities:•Answer incoming customer calls and inquiries•Provide information and assistance to customers•Resolve customer complaints and escalate issues as...

Overview: Yellowstone Local is a staffing and recruiting agency dedicated to supporting the skilled trades industry. We connect high-performing talent with growing home service companies across the U.S. Our clients—leaders in HVAC, plumbing, electrical services, and beyond—depend on skilled professionals to help drive their business growth. At Yellowstone Local, we take pride in matching the...

This is a remote position. Job Highlights: - Contract type: Independent Contractor - Schedule: 20+ hours per week; Monday to Friday 9am to 1pm EST Client timezone: EST Job Description: You’ll be the vital connection point between potential customers and local businesses, directly driving revenue growth for an emerging directory platform. This ground-floor opportunity puts you at the center...

As an Outbound Appointment Specialist, you'll help us grow by reaching potential customers, generating interest, and scheduling appointments for our sales team. Your responsibilities include: - Making outbound calls to potential customers - Scheduling consultations between contacts/prospective customers and members of our Sales Team - Accurately inputting information into our system -...

A customer service solutions provider is seeking a motivated Team Leader in the Philippines to enhance the performance of Team Leaders and agents. You will coordinate daily activities, support coaching for performance management, and ensure effective communication throughout the outbound reactivation team. The ideal candidate will demonstrate strong leadership skills, stakeholder management, and...

We’re looking for a performance-driven Team Leader to guide, motivate, and elevate a high-performing sales team! If you’re passionate about coaching agents, hitting targets, and driving revenue through world-class customer engagement, this role is for you. About the Role As a Team Leader, you will oversee a group of Sales Representatives handling both outbound and inbound calls. Your goal:...

POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. Are you a persuasive communicator with a passion for sales and a positive attitude? We’re looking...

The firm, established in 2006, develops comprehensive freight forwarding services tailored to meet customer needs and provides high-quality, consistent services that exceed customer expectations.POSITION: Shipping Warehouse Team LeaderINDUSTRY: Logistic CompanyWORK LOCATION: Binan LagunaWORK SCHEDULE: Monday to FridaySALARY: Php25,000-Php35,000WORK SET UP: Work on siteBENEFITS:HMOGovernment...

Position is responsible for selling Silversea cruises and related shore side products and services to the consumer, via outbound telephone sales activities. Utilize web and other lead and inquiry sources to generate sales and grow long‑term customer relationships. Develop customer relations by initiating calls, emails or other types of contacts to consumers, recommending appropriate voyage and...

A leading cruise line company is looking for a sales representative to sell luxury Silversea cruises and shore services. This role involves active outbound sales, maintaining customer satisfaction, and utilizing selling skills to meet targets. Candidates should excel in interpersonal communication and customer relationship management. The position offers an opportunity to grow in a competitive...

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail,...

Overview Your role is to drive the performance of the Team Leaders, Assistant Team Leaders and Subject matter experts. Assisting each member to get the best out of their teams. You have been assigned this role as you have proven yourself as an effective Team Leader. You will take direction from the Sales Operations Manager and ensure you are clear of the expectations for the Team Leaders. Our...

Responsibilities: Respond promptly to customer inquiries via phone, email, chat, or social media Process orders, forms, applications, and requests accurately Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution Maintain detailed records of customer interactions and transactions Provide information about products, services, and promotionsRequired Skills:...

JOB TYPE Full-Time APPLICATION DETAILS No Resume Required, Entry-Level POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company specializing in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are looking for contact...

A leading cruise line company is looking for a sales representative to sell luxury Silversea cruises and shore services. This role involves active outbound sales, maintaining customer satisfaction, and utilizing selling skills to meet targets. Candidates should excel in interpersonal communication and customer relationship management. The position offers an opportunity to grow in a competitive...