Inbound Call Centre jobs in Central Visayas

A leading company in customer service is seeking an Associate L1 in Cebu City to manage inbound calls and deliver exceptional service to clients. The ideal candidate should possess excellent English communication skills, a customer service orientation, and a willingness to work flexible shifts. Responsibilities include handling calls, ensuring customer satisfaction, and compliance with company...

Description The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Essential Functions/Core Responsibilities • Ensure service delivered to our customers meets...

Job Description In this role, you'll be tasked with ensuring the achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities include upholding transaction quality within predefined parameters and controlling claim costs to minimize leakage. Maintaining accuracy in reserves and payments while managing the lifecycle of claims is crucial. Adherence to...

Job Description Customer Service Representative – Voice and Blended Account Location: Cebu IT Park The role involves assisting customers with inquiries, providing accurate information, and ensuring a smooth customer experience. This position offers a competitive salary package, signing bonus, and fast-track hiring process. We welcome both experienced professionals and fresh graduates who are...

Call Center Representative Salary: ₱20‑25K per month. Location: On‑site – Cebu, Philippine Operations Center Global Solutions, Inc., Cebu, Philippines. Full‑time. Fresh Graduate/Student Diploma required. Job Description Helps customers with questions and concerns about products or services through chat support. Responsibilities - Assist customers with questions and concerns about products...

Responsibilities - Provide exceptional customer service via phone in a fast-paced environment. - Handle inquiries, complaints, and support requests with professionalism. - Maintain accurate records of customer interactions and transactions. - Collaborate with team members to resolve customer issues effectively. - Adhere to company policies and procedures to ensure a quality...

- Join Alorica Philippines and be part of a dynamic team that delivers world‑class customer service! As a Call Center Agent, you will handle customer inquiries, provide resolutions, and ensure a seamless customer experience. - Apply now before our ramp season and boost your chances of becoming an SME, Team Manager, Quality Analyst, or Trainer for our 2025 ramp! We value hard work, dedication,...

A staffing solutions company in Cebu City is seeking an English-speaking Patient Care Navigator to join their team. The successful candidate will handle inbound calls from injured workers, provide exceptional customer service, and input information accurately into their software. Ideal applicants have at least one year of BPO experience and a college-level education. This position requires...

On-site - Cebu No Exp Required High/Senior High School Full-time Job Description Join our Full-Time Financial Non-Voice Account and help support customers through secure, written communication channels. We’re searching for individuals who are attentive, organized, and able to manage financial inquiries with precision. Your responsibilities include handling account‑related requests, processing...

Synlink Recruitment Outsourcing Co. Inc. On-site - Cebu No Exp Required High/Senior High School Full-time Job Description - Handle incoming customer calls and provide effective solutions to inquiries. - Maintain a high level of customer satisfaction through quality service. - Document customer interactions and feedback in the system accurately. - Collaborate with team members to address...

Description The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Essential Functions/Core Responsibilities • Ensure service delivered to our customers meets...

Call Center Representative- Travel & Hospitality On-site - Cebu 1-3 Yrs Exp Bachelor Full-time Job Description - Handle inbound calls, chats, and emails. - Assist customers with cruise reservations and bookings. - Process Arte changes or cancellations. - Address payment and billing inquiries. - Provide information on cruise itineraries and schedules. - Promote onboard services and special...

Description The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Essential Functions/Core Responsibilities • Ensure service delivered to our customers meets...

Description The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Essential Functions/Core Responsibilities • Ensure service delivered to our customers meets...

Telco Sales Acc. (IT Park Cebu) We are seeking enthusiastic and customer-focused individuals to join our Telco Sales Account team. As a Customer Service Representative, you will handle inbound and outbound calls, assisting customers with their telecommunications needs while promoting products and services that best fit their requirements. Your role combines providing excellent customer service...

Description The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Essential Functions/Core Responsibilities • Ensure service delivered to our customers meets...

We are looking forenthusiastic, customer-focused, and sales-driven individualsto join ourTelco Sales Accountteam! As aCustomer Service Representative (CSR), you’ll manage inbound and outbound customer interactions, assist with telecommunications services, and promote suitable products to meet customer needs—all while delivering exceptional service and hitting your sales targets. Key...

Telco Sales Acc. (IT Park Cebu) We are seeking enthusiastic and customer-focused individuals to join our Telco Sales Account team. As a Customer Service Representative, you will handle inbound and outbound calls, assisting customers with their telecommunications needs while promoting products and services that best fit their requirements. Your role combines providing excellent customer service...

Responsibilities Someone who can handle inbound and/or outbound calls, emails, or chats in a professional manner. Provide accurate information about products, services, and company policies. Assist customers with billing inquiries, complaints, technical support, or order processing. Resolve customer issues efficiently while maintaining a positive and empathetic attitude. Document customer...

Overview Telco Sales Acc. (IT Park Cebu) We are seeking enthusiastic and customer-focused individuals to join our Telco Sales Account team. Responsibilities As a Customer Service Representative, you will handle inbound and outbound calls, assisting customers with their telecommunications needs while promoting products and services that best fit their requirements. Your role combines providing...