Customer Support jobs in Cebu City

We are looking for enthusiastic and customer-focused individuals to join our team as Customer Support Representatives for our seasonal healthcare account. This is a full-time role based in Cebu, Central Visayas, where you will be responsible for providing exceptional customer service to our healthcare clients and their customers.What you'll be doingHandle inbound customer inquiries via phone,...

We are looking for a French bilingual Customer Support Representative to join our e-commerce account team. The ideal candidate will provide exceptional service to our French-speaking clients and sellers, ensuring smooth operations and a positive experience on the platform.Key Responsibilities: - Handle inbound and outbound inquiries from French-speaking clients and sellers via email, chat, and...

A global insurance company in Cebu City is seeking an individual contributor to provide customer service by answering queries and supporting inquiries related to products and policies. Ideal candidates will have a Bachelor's degree and strong English skills, with a preference for those with call center experience in the insurance or banking sector. Competitive environment requiring adaptability...

COMPANY PROFILE: This is a jewelry and watches manufacturing company. They are well known for producing and distributing quality timepieces and jewelry worldwide.Position: Japanese Customer Service SupportCompany Industry: Jewelry Manufacturing CompanyWork Location: Cebu CitySalary: Php 60,000Work Schedule: ShiftingDay off: Weekends offWork Set-up: OnsiteBENEFITS:HMOTransportation AllowanceSick...

Helpdesk / Customer support Service lead Location: Cebu, Central Visayas, Philippines Qualifications - 7+ years of experience in NOC operations, technical support, or helpdesk environments. Intermediate-level understanding of networking fundamentals (TCP/IP, VLANs, routing, switching, DNS, DHCP). - Basic knowledge of server infrastructure (Windows/Linux OS, virtualization concepts)....

A customer support services company is seeking a Consumer Support Analyst in Cebu City, Philippines. In this role, you will handle email inquiries, resolve cashback issues, and enhance workflows for improved service. The ideal candidate should possess strong analytical skills, excellent written communication abilities, and attention to detail, with a customer-first mindset. This position offers a...

A leading customer support services company in Cebu City is looking for Customer Service Representatives to handle customer inquiries. The role involves providing solutions, resolving issues proactively, and ensuring excellent customer experiences. Candidates need strong communication skills in English and must be able to work various shifts. Skill in Windows operating systems is necessary. Join...

Urgently Hiring!We are in need of Customer Service Support for Work on-siteQualifications:• At least HS/SHS graduate• At least 18 years old and above• With excellent English Communication skills• Experience is preferred but not required.• Amenable for work on site and in shifting schedules• Computer literate• Must be fully vaccinated.Apply now and let TORCH be your light to success!

Team Lead – Customer Support We are looking for a dynamic and experienced Team Lead – Customer Support to guide and mentor our Customer Care Support team. This leadership role is responsible for ensuring the delivery of exceptional support experiences to our business clients, driving operational excellence, and fostering a culture of continuous improvement and customer-centricity. Key...

JOB DESCRIPTION The purpose of the role is to help Asurion’s customers “stay connected” with all aspects of their everyday technical life. This will include supporting customers over the telephone with various applications, networks, and technologies. The role will also undertake proactive outbound call work as well as take inbound calls. Why Asurion? Next Level Pay: Earn competitive salary...

A leading call center company in Cebu City is seeking individuals to provide exceptional service in answering customer calls and resolving inquiries. Ideal candidates will have at least one year of call center experience and excellent communication skills. This position offers competitive salary with performance bonuses and opportunities for career advancement. Candidates must be willing to work...

Are you ready to jumpstart your career in the BPO industry?Join one of the leading Voice accounts in the country! We're looking for passionate, driven individuals who are eager to grow and succeed in a dynamic, fast-paced environment.- Qualifications:At least a High School Graduate (Old Curriculum) or ALS GraduateFresh graduates are welcome to apply!Call center experience is a plus, but not...

The Contact Center Manager plays a crucial role in overseeing daily operations to ensure superior consumer service based on our brand needs. Key responsibilities include managing staff, monitoring contact volume, and creating a positive work environment. They track performance metrics, analyze data, and implement quality assurance programs to enhance consumer satisfaction. The manager also...

Kick-start or elevate your career with exciting opportunities across top locations in Luzon. We’re looking for motivated individuals ready to grow in a dynamic and supportive work environment.Job DescriptionHandle inbound and/or outbound customer interactions via phone, chat, or emailAddress customer inquiries, concerns, and requests in a timely and professional mannerProvide accurate information...

We are looking for a German bilingual Customer Support Representative to join our e-commerce account team. The ideal candidate will provide exceptional service to our German-speaking clients and sellers, ensuring smooth operations and a positive experience on the platform.Key Responsibilities: - Handle inbound and outbound inquiries from German-speaking clients and sellers via email, chat, and...

Client Profile: One of the largest IT Company for over 49 years in the industry providing technology and electronics consultant.Position: Customer Support Specialist (open for entry level)Industry: IT CompanyLocation: Ortigas, Pasig CitySalary: Php18,000 – Php25,000Schedule: Graveyard ScheduleWork Set up: Work on siteBenefitsGovernment-mandated benefitsHMO coverage13th Month PayLeave...

Customer Support Specialist We are seeking a proactive and customer-focused Customer Support Specialist to join our growing Customer Care Support team. This role is responsible for delivering exceptional process and product-related assistance to our business clients, ensuring their satisfaction and success with our solutions. The ideal candidate will have strong communication skills, a...

Client Profile: One of the largest IT Company for over 49 years in the industry providing technology and electronics consultant.Position: Customer Support Associate (entry-level)Industry: IT CompanyLocation: Ortigas, Pasig CitySalary: Php18,000 – Php25,000Schedule: Graveyard ScheduleWork Set up: Work on siteBenefitsGovernment-mandated benefitsHMO coverage13th Month PayLeave creditsJoining...

We are looking for a Polish bilingual Customer Support Representative to join our e-commerce account team. The ideal candidate will provide exceptional service to our Polish-speaking clients and sellers, ensuring smooth operations and a positive experience on the platform.Key Responsibilities: - Handle inbound and outbound inquiries from Polish-speaking clients and sellers via email, chat, and...

We are looking for a Spanish bilingual Customer Support Representative to join our e-commerce account team. The ideal candidate will provide exceptional service to our Spanish-speaking clients and sellers, ensuring smooth operations and a positive experience on the platform.Key Responsibilities: - Handle inbound and outbound inquiries from Spanish-speaking clients and sellers via email, chat,...