Customer jobs in Cagayan Valley

A customer experience (CX) specialist is responsible for monitoring and enhancing the overall experience a customer has with a company. They focuses on the entire customer journey ,from initial contact to post-purchase loyalty,by gathering feedback,resolving issues,and collaborating with different departments to improve interactions and build customer satisfaction.

- Respond to customer inquiries via phone, email, chat, or in person.- Resolve customer complaints efficiently and professionally.- Process orders, forms, applications, and requests.- Follow communication procedures, guidelines, and policies.- Identify and assess customers' needs to achieve satisfaction.- Provide product and service information to customers.- Meet personal/team performance...

Responsible for managing customer interactions, providing support, and resolving issues through various communication channels, ensuring high levels of customer satisfaction.Key ResponsibilitiesCustomer Interaction: Handle inbound and outbound calls, emails, and chats, addressing customer inquiries and providing information about products and services.Problem Resolution: Actively listen to...

We are seeking a motivated and customer-focused Customer Service Representative to join our team. In this role, you will serve as the primary point of contact for customers, providing timely and accurate information, resolving inquiries, and ensuring a positive customer experience. The ideal candidate is an excellent communicator, problem-solver, and team player who is committed to delivering...

Company Profile: A leading contact center and BPO that offers excellent support and service through many channels to a select group of Fortune 1000 companies and their customers.Position: Mandarin Customer Service TrainerCompany Industry: BPO CompanyWork Location: CebuWork Schedule: Shifting Schedule | Monday - FridaySalary: Php 100, 000 Work Set-Up: Work on-siteBENEFITS:- 13th Month Pay- Leave...

The role: Earn up to $3,500 per month (depending on experience) as a Customer Service Representative at Venture Smarter, your trusted partner in navigating the complex landscape of business growth and transition.As a Customer Service Representative, you will be the first point of contact for our clients and customers. You will provide them with information, assistance, and support regarding our...

We are seeking a passionate and driven Customer Service Agent to join our dynamic team based in Cebu City. In this full-time role, you will be responsible for delivering exceptional customer service to clients in the telecommunications industry. Working in a collaborative environment, you will be the friendly voice that resolves customer queries and concerns, ensuring a positive brand...

Urgently Hiring!We are in need of Customer Service Support for Work on-siteQualifications:• At least HS/SHS graduate• At least 18 years old and above• With excellent English Communication skills• Experience is preferred but not required.• Amenable for work on site and in shifting schedules• Computer literate• Must be fully vaccinated.Apply now and let TORCH be your light to success!

Location: BaguioJob Overview:Handles customer inquiries and support related to retail products and services.Qualifications:At least Senior High School GraduateWith or without BPO experience (HS graduates need 6 months experience)Strong customer service and multitasking skillsGood communication abilitiesWilling to work onsitePerks & Benefits:Salary Package Up to PHP 19,500Health Insurance...

We are looking for Call Center Representatives to join our growing team! The main role is to handle customer calls, provide assistance, and ensure client satisfaction.Qualification:High School Graduate / SHS / College LevelWith or without call center experienceGood communication skills (English and Filipino)Willing to work onsite and on shifting schedulesFast learner and can work under...

•Respond to customer inquiries and provide information or assistance as needed•Handle customer complaints or product returns, and work towards resolving them in a timely and satisfactory manner.•Maintain a high level of professionalism in all customer interactions•Collaborate with internal teams to address customer needs and improve customer satisfaction•Identify opportunities to enhance customer...

We are looking for a motivated and friendly Customer Service Representative to join our team. In this role, you will handle customer inquiries, provide accurate information, and resolve issues in a professional and timely manner through phone, email, or chat. You will represent our company’s values by delivering excellent service and building positive customer relationships. The ideal candidate...

We are seeking a talented Customer Service for Banking Account to join our dynamic team in Cebu Central Visayas. As a full-time customer service professional, you will be responsible for providing exceptional support and resolving inquiries for our banking clients. This is an exciting opportunity to be part of a growing company and contribute to our continued success.What you'll be doingHandle...

COMPANY PROFILE: This is a jewelry and watches manufacturing company. They are well known for producing and distributing quality timepieces and jewelry worldwide.Position: Japanese Customer Service SupportCompany Industry: Jewelry Manufacturing CompanyWork Location: Cebu CitySalary: Php 60,000Work Schedule: ShiftingDay off: Weekends offWork Set-up: OnsiteBENEFITS:HMOTransportation AllowanceSick...

Company: Venture SmarterLocation: Work From HomePosition Type: Full-TimeAbout the RoleVenture Smarter is seeking dedicated, friendly Customer Service Phone Agents to join our remote support team. In this position, you will handle inbound and outbound calls, assist customers with inquiries, provide product or service information, and ensure a positive customer experience.ResponsibilitiesHandle...

Position: Mandarin Customer Service TrainerCompany Industry: BPO CompanyWork Location: CebuWork Schedule: Shifting Schedule | Monday - FridaySalary: Php 100, 000 Work Set-Up: Work on-siteBENEFITS:- 13th Month Pay- Leave Credits- Government-Mandated Benefits- Meal & Transportation ALLOWANCE- FREE PHONE and postpaid plan*- HMO COVERAGE (includes your partner, dependents, and parents up to 75 years...

We are looking for a motivated and friendly Customer Service Representative to join our team. In this role, you will handle customer inquiries, provide accurate information, and resolve issues in a professional and timely manner through phone, email, or chat. You will represent our company’s values by delivering excellent service and building positive customer relationships. The ideal candidate...

Company: A leading European tech group supporting millions of small businesses with digital tools such as hosting, website creation, and online marketing. Operating across multiple countries, it focuses on simplifying online growth through scalable and sustainable solutions.Position: Customer Service Associate (Voice & Non-voice account)Company Industry: IT CompanyOffice Address: Cebu IT ParkWork...

Company: A consulting firm focused on delivering tailored solutions in business strategy, technology, and project management. Known for guiding organizations through transformation and operational improvement across various sectors.Position: Customer Service Representative Salary: Php 30,000-Php 50,000Company Industry: Consultancy FirmOffice Address: Mactan CebuWork Schedule: Nightshift Work Set...

Company: A leading European tech group supporting millions of small businesses with digital tools such as hosting, website creation, and online marketing. Operating across multiple countries, it focuses on simplifying online growth through scalable and sustainable solutions.Position: Customer Service Associate (Voice & Non-voice account)Company Industry: IT CompanyOffice Address: Cebu IT ParkWork...