Community Services jobs in Cebu

- Respond to customer inquiries via phone, email, chat, or in person.- Resolve customer complaints efficiently and professionally.- Process orders, forms, applications, and requests.- Follow communication procedures, guidelines, and policies.- Identify and assess customers' needs to achieve satisfaction.- Provide product and service information to customers.- Meet personal/team performance...

Responsible for managing customer interactions, providing support, and resolving issues through various communication channels, ensuring high levels of customer satisfaction.Key ResponsibilitiesCustomer Interaction: Handle inbound and outbound calls, emails, and chats, addressing customer inquiries and providing information about products and services.Problem Resolution: Actively listen to...

We are seeking a motivated and customer-focused Customer Service Representative to join our team. In this role, you will serve as the primary point of contact for customers, providing timely and accurate information, resolving inquiries, and ensuring a positive customer experience. The ideal candidate is an excellent communicator, problem-solver, and team player who is committed to delivering...

The role: Earn up to $3,500 per month (depending on experience) as a Customer Service Representative at Venture Smarter, your trusted partner in navigating the complex landscape of business growth and transition.As a Customer Service Representative, you will be the first point of contact for our clients and customers. You will provide them with information, assistance, and support regarding our...

We are seeking a passionate and driven Customer Service Agent to join our dynamic team based in Cebu City. In this full-time role, you will be responsible for delivering exceptional customer service to clients in the telecommunications industry. Working in a collaborative environment, you will be the friendly voice that resolves customer queries and concerns, ensuring a positive brand...

Urgently Hiring!We are in need of Customer Service Support for Work on-siteQualifications:• At least HS/SHS graduate• At least 18 years old and above• With excellent English Communication skills• Experience is preferred but not required.• Amenable for work on site and in shifting schedules• Computer literate• Must be fully vaccinated.Apply now and let TORCH be your light to success!

WE'RE HIRING! | CEBU SITEKickstart your BPO journey with us — no experience needed!We’re looking for confident individuals to join our team for a High Prio Banking Account.Position:Customer Service RepresentativeOpen to:High School Graduates (Old Curriculum) / SHS GraduatesWith or Without BPO ExperienceExcellent English Communication SkillsWilling to Work On-siteMust have NBI and SSS Number ready...

Essential Functions - Client Portfolio Management – End of End owner of key accounts from IT Service delivery perspective - IT Service Management and Delivery - Lead Service delivery Reviews on SLA adherence, ongoing projects with Client and Internal stakeholders. - Managing Business Growth (Ramp-ups) - Business Value Creation - Responsible for identifying, implementing and review of service...

Senior Engagement Manager , Professional Services We are seeking a highly skilled Engagement Manager (EM) to lead the delivery of complex cloud solution projects for Amazon Web Services Professional Services (ProServe). The EM will combine technical expertise, strong project leadership, and AWS framework knowledge to drive successful implementations of AWS-based solutions and exceed customer...

VIRTUAL PROCESS and ONSITE HIRING PROCESSWORK ON SITE SET UPDIRECT HIRE BY: WIPRO OR CONCENTRIXQualifications:• Can communicate well in English• HS or SHS Graduate• Even no work experienceKindly create a viber account for faster communication. Thank you.

We are looking for Call Center Representatives to join our growing team! The main role is to handle customer calls, provide assistance, and ensure client satisfaction.Qualification:High School Graduate / SHS / College LevelWith or without call center experienceGood communication skills (English and Filipino)Willing to work onsite and on shifting schedulesFast learner and can work under...

A Growthbacker develops and executes a plan to support the company acquire and retain clients, as well as discuss the services offered by the team. This includes gathering input from client and various departments from different companies, like analytics, operations and marketing, and using this information to establish growth targets and choose key performance...

Start Your BPO Career with Concentrix Cebu!Looking for an opportunity to grow with one of the world’s top BPO companies? Concentrix is now hiring Call Center Agents at our Cebu site! Whether you’re just starting out or have experience, we’ve got the right role for you.Accounts Available: Healthcare, Telco, E-commerce, Financial Services, Gaming Support, and more!Location: Concentrix Cebu –...

Company Profile: One of the automotive manufacturing companies in the Philippines that produce luxury and commercial vehicles.Position: Korean Invoice TranslatorIndustry: Shared Services - Automotive CompanySalary: Php 60,000 - Php 70,000Location: Cebu Schedule: Dayshift, weekends off Setup: Onsite (Hybrid Setup after Regularization - 2 days remote)Benefits:• Laptop Provided• Free Accommodation...

Join the Alorica Family – Exciting Career Opportunity Awaits!Ready to start your career at one of the top BPO companies in the Philippines? Alorica is excited to offer you the chance to join our team as a Call Center Agent. Whether you're new to the industry or experienced, we’ll guide you every step of the way!The only job post that offers comprehensive application resources—including call...

We are seeking an experienced and dynamic Healthcare Operations Manager to run end-to-end PH operations, manage teams, ensure HIPAA compliance, drive workforce planning, analyze performance data, and partner with U.S. clients and executives. This is a full-time job, in a US Time zone setting, and in a work-from-office set-up. If you have the right skill set, this may be your opportunity to enter...

Client Profile: A leading Japanese construction company providing electrical and construction services in different Industry for over 35 years in different industry.Position: HR Admin StaffIndustry: Construction CompanyLocation: Lapu- Lapu City, CebuSalary: Php20,000 – Php25,000Schedule: Monday – Friday (Dayshift)Work Set up: Work on siteBenefits:✨ Government mandated Benefits✨ HMO ✨ 13th month...

We are seeking a talented Customer Service for Banking Account to join our dynamic team in Cebu Central Visayas. As a full-time customer service professional, you will be responsible for providing exceptional support and resolving inquiries for our banking clients. This is an exciting opportunity to be part of a growing company and contribute to our continued success.What you'll be doingHandle...

Company: Venture SmarterLocation: Work From HomePosition Type: Full-TimeAbout the RoleVenture Smarter is seeking dedicated, friendly Customer Service Phone Agents to join our remote support team. In this position, you will handle inbound and outbound calls, assist customers with inquiries, provide product or service information, and ensure a positive customer experience.ResponsibilitiesHandle...

Company: Venture SmarterLocation: Work From Home (Remote)Employment Type: Full-TimeSalary: $800 – USD 1,000 per month (depending on experience)Role Overview:We are seeking a detail-oriented and empathetic Email Support Representative to join our customer service team. Your primary responsibility will be to handle customer inquiries via email, ensuring timely, accurate, and professional...