Coach jobs in Cebu City

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Agency Performance Coach for Insurance Sales

AIA Philippines
Cebu City

A financial services company in Cebu City is looking for a skilled individual to lead and coach Rookies Advisors. This role requires overseeing 100-200 Advisors, facilitating training sessions, and monitoring their performance. In addition to a bachelor’s degree, the ideal candidate should have at least 2 years of relevant experience and proficiency in Microsoft Office. The position offers an...

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53 minutes ago

Customer Service Team Lead — Coach, Improve, Deliver

Booth and Partners
Cebu City

A leading customer service company in Cebu City is seeking a Team Leader to supervise and develop a team of customer service representatives. The ideal candidate will have strong leadership skills and experience in managing customer inquiries and escalations. Responsibilities include ensuring high levels of customer satisfaction, training team members, and tracking performance against targets....

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53 minutes ago

Team Performance Coach & Development Lead

HERU HUMAN RESOURCES SPECIALIST
Cebu City

Responsibilities - Assists with staff development and training. - Assists with the development and implementations of processes/systems to monitor and record of employees. - Provides coaching and feedback and prepares necessary reports. - Coach team members to review performance, provide instructions and directions, and set goals, while providing constant feedback when necessary. - Conducts...

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16 hours ago

Customer Service Team Lead — Cebu Onsite, Growth & Coaching

TASQ Staffing Solutions
Cebu City

A leading staffing solution provider is seeking a Customer Service Team Lead to inspire and manage a team of Customer Service Representatives in Cebu. This onsite role requires strong leadership, coaching, and performance management skills, with a focus on achieving targets and enhancing customer satisfaction. The ideal candidate will have at least 2 years experience in a supervisory role within...

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16 hours ago

Coaching‑Driven Customer Service & Retention Lead

Selectvoicecom
Cebu City

A call center services provider in Cebu City is seeking a Team Leader to provide real-time support and performance feedback to agents. Ideal candidates should have at least one year of supervisory experience in a BPO environment, strong coaching abilities, and excellent organizational skills. The position involves managing daily operations, preparing performance reviews, and maintaining a...

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16 hours ago

P&C Claims Team Lead: Process & Performance Coach

EXL Service Philippines, Inc.
Cebu City

A leading services company in Cebu City seeks a Team Leader to manage insurance processes and supervise team members. The role involves coaching staff for improved performance, handling escalations, and ensuring compliance with policies. Candidates should have at least 1 year of relevant experience and be at least 2nd year college completed. This position offers an opportunity to develop...

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16 hours ago

Telecom Operations Supervisor & Team Coach (On-site)

Conduent
Cebu City

A leading services company seeks a candidate to supervise teams, manage performance appraisals, and ensure compliance with established standards. The role demands broad technical expertise, the ability to manage hiring and training, and the capacity to work independently. The successful candidate will coach team members and report on productivity and compliance metrics. This position requires...

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16 hours ago

Operations Team Lead - Coaching High-Impact Call Center

Concentrix
Cebu City

A leading call center company in Cebu City is seeking a Team Leader, Operations to supervise call center associates. The candidate will be responsible for ensuring performance metrics are met through effective coaching and motivation. Responsibilities include daily supervision of the team, managing employment status, conducting performance appraisals, and leading team meetings. Qualified...

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16 hours ago

Quality Assurance Coach - Night Shift (Onsite Cebu)

Gratitude Philippines
Cebu City

A customer service firm in Cebu City is seeking a Quality Analyst responsible for monitoring call center interactions to ensure quality standards are met. The ideal candidate should have 2-4 years of experience in quality monitoring within the sales domain. Responsibilities include providing coaching to agents and participating in client meetings. This role is 100% onsite with a night shift...

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16 hours ago

Sales Enablement Lead & Training Coach

HRTX
Cebu City

A leading BPO company is seeking an experienced Sales Lead/Coach to enhance the skills and performance of their sales representatives. This role involves designing sales training programs, conducting coaching sessions, and monitoring sales performance to identify gaps. The ideal candidate should have a strong background in sales training, coaching, and performance analytics. This position offers...

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16 hours ago

Senior Helpdesk Lead: SLA-Driven Ops & Coaching

NCR Voyix
Cebu City

A leading technology solutions provider is seeking a skilled Support Supervisor to lead team operations in Cebu City, Philippines. The role involves ensuring that service level agreements (SLAs) are met, coaching team leaders, and maintaining effective customer relationships. Required qualifications include 3-5 years of relevant supervisory experience, strong organizational and communication...

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16 hours ago

Sales Enablement Coach: Elevate Ops with Serve Solve Sale

Asurion
Cebu City

A global technology solutions company based in Cebu City is seeking a Sales Enablement Coach to enhance sales team effectiveness through strategic coaching and data analytics. The role focuses on integrating advanced coaching methodologies to improve performance and promote the 'Serve Solve Sale' philosophy. Candidates should have a proven track record in driving sales performance, excellent...

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16 hours ago

Empathy-Driven Team Leader — Coaching for Excellence

ContactPoint360
Cebu City

A leading global BPO in Cebu City is seeking a dedicated Team Leader to manage and coach a team of call center agents. The ideal candidate has a minimum of 3 years of experience in a similar role, excellent communication skills, and a proven track record in achieving KPIs. This position offers a great base salary, healthcare benefits, and opportunities for career development. Join a...

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16 hours ago

Technical Support & Paraplanning Coach

VBP
Cebu City

A leading support organization in Cebu City is looking for a Technical Support Associate (TSA) to provide essential technical training, coaching, and support to Paraplanners. This role requires a minimum of 2 years of paraplanning experience, excellent communication skills, and the ability to work collaboratively. The position offers various benefits including health coverage, educational...

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16 hours ago

Retail Training Lead — On-the-Floor Coaching & Analytics

UpSkill MNL
Cebu City

A leading training provider in Cebu City is looking for a Retail Operations Manager with a Bachelor's degree and at least 5 years of relevant experience. The role involves overseeing daily operations while enhancing customer service and sales performance. Strong knowledge of retail systems and prior coaching experience are preferred. The contract is project-based for 1 year, and the salary is...

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16 hours ago
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Sales Team Leader/Coach - Cebu

TASQ Staffing Solutions
Cebu City

About the job Sales Team Leader/Coach - Cebu TASQ is looking for a sales team leader for a travel and tours account to start ASAP. The pre-screening interview will be done over the phone. The HR interview and final interview will be done on-site in the afternoons or nights. JobOpening: Sales Team Leader Customer Care Department (Cebu) | Onsite Work Arrangement: Onsite in Cebu Business...

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16 hours ago
Hybrid

Hybrid Training Manager — Lead BPO Coaching & Programs

TASQ Staffing Solutions
Cebu City

A leading staffing solutions provider in Cebu City seeks a Training Manager to oversee training staff and develop effective training programs. The ideal candidate has at least 2 years of experience in the BPO sector and a relevant college degree. Focus on coaching and mentoring trainers, as well as creating a supportive work environment. Join us in making a positive impact in our training...

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16 hours ago

Call Center Sales Coach - Travel Sales (Cebu City)

TASQ Staffing Solutions
Cebu City

Call Center Sales Coach - Travel Sales (Cebu City) About the job: Sales Coach - Travel Sales (Cebu) | Onsite Start Date: ASAP Nature Of The Account: Travel Sales Type of Support: Voice Work Arrangement: 100% Onsite Educational Requirement: College Graduate Work Experience: - Minimum 1 year experience in coaching or leading a sales team (preferably in call center environment) - Experience...

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16 hours ago

Sales Coach - Travel Sales (Cebu) | Onsite

TASQ Staffing Solutions
Cebu City

Start Date: ASAP Nature Of The Account: Travel Sales Type of Support: Voice Work Arrangement: 100% Onsite Shift Schedule | Restdays: Nightshift Educational Requirement: College Graduate Work Experience: - Minimum 1 year experience in coaching or leading a sales team (preferably in call center environment) - Experience in handling KPIs related to sales quota for any products - Strong...

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16 hours ago

Retail Sales Coach — Onsite Night Shift

TASQ Staffing Solutions
Cebu City

A leading staffing solutions company in Cebu City is seeking an experienced Coach for retail sales. You will focus on one-on-one coaching with agents to improve closing techniques and objection handling while ensuring adherence to client-approved scripts. The ideal candidate must have at least 1 year of experience in coaching a sales team in a call center environment. This is a 100% onsite role...

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16 hours ago
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