Client Care Specialist jobs

Company Description Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful...

Client Care Ops Consultant (Channel Strategy)We're looking for a Channel Strategy Consultant to join our Client Care Operations team. You'll develop and implement channel strategies tailored to our business needs, build strong business relationships, and lead projects to boost operational efficiency and client satisfaction. Key Responsibilities: Process Optimization– Assess workflows, identify...

Company Description Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful...

Job Description Responsibilities - Collaborate with stakeholders in Managed Services to identify challenges and coordinate process improvement initiatives that enhance speed, quality, and overall customer and employee experience. - Coordinate and monitor project activities, ensuring alignment, transparency, and timely delivery, manage timelines and proactively communicate risks and issues to...

RainFocus, one of the most innovative software companies, is in search of an exceptional Client Care Analyst. About RainFocus RainFocus cares about its employees, customers, and the world in which we live. Our rapidly growing team serves Fortune 500 companies like Adobe, Cisco, IBM, Oracle, VMware, and others to prepare and execute in-person, virtual, and hybrid events, across the world. Those...

Job Description : Sun Life Global Solutions is looking for exceptional, customer-oriented team players who are willing to join a fast-paced, challenging environment in our Client Care Centre (CCC). As a member of our dynamic team, this role is accountable for providing outstanding customer service and support by resolving telephone inquiries in our in-bound Client Care Centre. In doing so, you...

A digital consultancy leader seeks a Senior Consultant for D365 F&SC Client Services in the Philippines. This role involves working directly with clients, troubleshooting issues, and providing expert guidance on Microsoft Dynamics 365 solutions. The ideal candidate will have over 5 years of experience in the field, strong communication skills, and the ability to manage multiple projects across...

Easy and Fast One-day Hiring Process! Earn up to 25k monthly plus more benefits! We are looking for a Customer Service Representative in our Metro Manila Sites! This is for urgent hiring, don’t miss this opportunity and Apply Now!Responsibilities:• Answer incoming customer calls and inquiries• Provide information and assistance to customers• Resolve customer complaints and escalate issues as...

We are mass hiring for Call Center Agents - Finance Account as prior in our Metro Manila sites!Sapient is URGENTLY HIRING! APPLY TODAY AND GET HIRED IMMEDIATELY!Responsibilities:• Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift resolution.• Update and maintain accurate records of customer interactions, transactions, and order...

Job Description : Sun Life Global Solutions is an off-shore based contact centre, established to assist the on-shore Client Care Centre of Sun Life Assurance of Canada in their operations, mainly in handling inquiries either through telephone and/or chat for Group Benefit and Individual lines of business. Group Retirement Services (GRS) is the leading provider of Defined Contribution plans in...

Company Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling...

Client Care Analyst - Knowledge Management Analyst Visa – Pasay, National Capital Region, Philippines Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions, and government entities across more than 200 countries and territories. Job Description Responsibilities: - Collaborate with stakeholders in Managed Services to...

Client Care Ops Consultant (Channel Strategy) We're looking for a Channel Strategy Consultant to join our Client Care Operations team. You'll develop and implement channel strategies tailored to our business needs, build strong business relationships, and lead projects to boost operational efficiency and client satisfaction. Key Responsibilities: - Process Optimization– Assess workflows,...

A digital consultancy leader seeks a Senior Consultant for D365 F&SC Client Services in the Philippines. This role involves working directly with clients, troubleshooting issues, and providing expert guidance on Microsoft Dynamics 365 solutions. The ideal candidate will have over 5 years of experience in the field, strong communication skills, and the ability to manage multiple projects across...

We are mass hiring for Call Center Agents as prior in our Metro Manila sites!Sapient is URGENTLY HIRING! APPLY TODAY AND GET HIRED IMMEDIATELY!Responsibilities: - Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift resolution. - Update and maintain accurate records of customer interactions, transactions, and order details in the...

A leading global payment technology company in the Philippines is seeking a Client Care Consultant specializing in Industrial Engineering to enhance client service processes. The role involves analyzing workflows, mapping processes, and implementing improvements to increase efficiency and satisfaction. Ideal candidates will have extensive experience in process improvement, proficiency in relevant...

Job Description : As a Client Care Representative you will: o Receive telephone calls regarding inquiries from our customers o Get on 3 concurrent chat sessions with customers o Assess customer needs and address issues in a timely manner, meeting monitored productivity and quality objectives o Use on-line systems to gather information required and resolve issues o Track, monitor and resolve...

Job Description : The AdminPlus Team is responsible for the accuracy and maintenance of all employee eligibility information, sending written communications to AdminPlus clients and manage work priorities in a production environment. As an AdminPlus Member Specialist, you will have the opportunity to join an exciting team supporting Plan Sponsors and Members while Interacting with AdminPlus...

Client Care Consultant (Industrial Engineer / Process Improvement) Location: Pasay, National Capital Region, Philippines We are seeking a results‑driven Industrial Engineer to analyze, design, and optimize client service processes in order to enhance client satisfaction, efficiency, and quality. This role focuses on mapping and evaluating existing workflows, designing improved future‑state...

Job Description : Work Management • Assist with client inquiries and requests across multiple communication channels • Review and process various client requests • Validate submitted documents (such as identification and proof of account details) • Coordinate with support teams, such as workforce managers, to ensure efficient service delivery • Endorse requests for further action or...