Care Assistant jobs in Central Visayas

Assistant Manager-Customer Care Voice-Claims - FNOL Join to apply for the Assistant Manager-Customer Care Voice-Claims - FNOL role at EXL We are seeking a Customer Service Representative to assist customers with their inquiries via calls, chat, and emails, encompassing generic queries, account/application status, and insurance-related concerns. The ideal candidate will demonstrate ownership,...

Overview The Customer Care Representative (Project-Based) directly reports to the Customer Care Supervisor. He/she is responsible in delivering exceptional service by addressing customer inquiries, resolving issues, and providing accurate information in a timely and professional manner. Responsibilities - Provides clients with detailed information on queries or requests about the handover...

A leading insurance and assurance company in Cebu City is seeking a Medical Technology Support Specialist. The role involves providing medical technology support in various healthcare settings, assisting professionals with medical equipment, and collaborating to enhance patient care. Ideal candidates should possess a Bachelor’s degree in Medical Technology or a related field, with 0-2 years of...

Join to apply for the Customer Care Representative role at Metacom Careers Description - Provide exceptional customer service by addressing inquiries and resolving issues promptly. - Collaborate effectively with team members to ensure a consistent and high-quality customer experience. - Maintain accurate records of customer interactions and transactions. - Utilize problem‑solving skills to...

Are you looking for a rewarding Cebu hiring for call center agents or customer service representative jobs in Cebu with healthcare experience in a global company? Look beyond traditional call center hiring in Cebu or customer service jobs in Cebu City; aim for more! Join us at Fusion CX as a customer experience specialist in Cebu - the perfect place to elevate your career and become part of a...

As a Medical Care Associate, you'll provide excellent on-site support for our medical account by handling patient and provider inquiries, explaining billing and claims clearly, resolving issues quickly, and documenting interactions accurately while following guidelines. Key Responsibilities - Answer healthcare-related questions with empathy and expertise - Assist with billing, claims, and...

Description - Provide exceptional customer service by addressing inquiries and resolving issues promptly. - Collaborate effectively with team members to ensure a consistent and high-quality customer experience. - Maintain accurate records of customer interactions and transactions. - Utilize problem‑solving skills to identify patterns and recommend improvements to enhance service delivery. - Stay...

Job Summary The Customer Care Specialist is responsible for maintaining the integrity of customer data, managing essential documentation, and ensuring timely, professional handling of client inquiries and internal coordination. The incumbent duties will encompass Documentation and Data Management, Customer and Internal Support, and Operational Excellence. The ideal candidate is detail-oriented,...

Overview Job Title: Customer Care Staff Location: Cebu Employment Type: Full-time / Entry-level Responsibilities - Greet and assist customers in a polite and professional manner. - Answer inquiries regarding products, services, and company policies. - Handle and resolve customer complaints or concerns efficiently. - Maintain accurate records of customer interactions and transactions. -...

About Zepz Zepz is the group powering two leading global remittance brands: WorldRemit and Sendwave. Since 2010, we have been disrupting an industry previously dominated by offline legacy players with our relentless focus on reducing the cost of remittances and increasing safety and convenience for our users. Every day, our people work to unlock the prosperity of cross-border communities...

What’s on offer for you? - 30% Monthly Performance Incentives upon regularization* - Up to ₱4,000 in eGCs for application milestones* - HMO & Life Insurance - Performance‑based Merit Increases and Milestone Rewards for employees expanding their tenure - Employee Assistance Programs and Counselling & Consultations, along with Bereavement leaves and Assistance to help support our employees - And...

- Handle customer inquiries and provide timely, accurate responses. - Resolve customer issues efficiently and ensure a positive experience. - Maintain knowledge of products and services to assist customers effectively. - Document and track customer interactions in the system. - Collaborate with other team members to improve overall customer satisfaction. Requirements - Educational...

Customer Interactions - Respond to customer inquiries and complaints in a timely and professional manner. - Provide product information, pricing, and features to customers. - Listen actively to customer concerns and empathize with their issues. Sales and Upselling - Meet or exceed sales targets and goals through effective sales pitches and product recommendations. - Identify opportunities to...

A staffing company is looking for a customer service representative based in Cebu City, Philippines. The role involves handling inbound and outbound calls, emails, and chats to assist customers with their inquiries, complaints, and technical support needs. The ideal candidate should be able to resolve issues efficiently while maintaining a positive attitude, document interactions accurately, and...

A customer service company in Cebu is seeking a Customer Care Staff member to provide excellent service to customers. Responsibilities include assisting customers, addressing inquiries, resolving complaints, and maintaining accurate records. The ideal candidate is a Senior High School graduate with a positive attitude and interpersonal skills, and no prior experience is required. Join us for a...

Job Description In this role, you'll be tasked with ensuring the achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities include upholding transaction quality within predefined parameters and controlling claim costs to minimize leakage. Maintaining accuracy in reserves and payments while managing the lifecycle of claims is crucial. Adherence to...

What’s on offer for you? - 30% Monthly Performance Incentives upon regularization* - Up to ₱4,000 in eGCs for application milestones* - HMO & Life Insurance - Performance-based Merit Increases and Milestone Rewards for employees expanding their tenure - Employee Assistance Programs and Counselling & Consultations, along with Bereavement leaves and Assistance to help support our employees - And...

A real estate development company is seeking a Customer Care Representative in Cebu City. The role involves addressing customer inquiries, assisting with walkthroughs, and documenting communications. Candidates should hold a 4-year Bachelor's Degree and have at least 2 years of customer service experience, preferably in real estate. Proficiency in Microsoft Office and CRM systems is necessary....

What’s on offer for you? - 30% Monthly Performance Incentives upon regularization* - Up to ₱4,000 in eGCs for application milestones* - HMO & Life Insurance - Performance-based Merit Increases and Milestone Rewards for employees expanding their tenure - Employee Assistance Programs and Counselling & Consultations, along with Bereavement leaves and Assistance to help support our...

What’s on offer for you? - Up to ₱4,000 in eGCs for application milestones* - 30% Monthly Performance Incentives upon regularization* - HMO & Life Insurance - Performance-based Merit Increases and Milestone Rewards for employees expanding their tenure - Employee Assistance Programs and Counselling & Consultations, along with Bereavement leaves and Assistance to help support our employees - And...