Call Center jobs in Central Luzon

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A global customer experience leader is seeking a Call Center Agent in Tarlac City, Philippines. The role involves answering calls, assisting customers with inquiries, and providing solutions based on company policies. Ideal candidates will possess strong communication skills and some customer service experience. The position offers comprehensive training and is suitable for college graduates as...

A healthcare provider is looking for a Call Center Representative in the Philippines. The role involves assisting patients and physician offices, requiring excellent customer service skills. Candidates should have a minimum of 1 year experience in customer service, preferably in a medical facility. You will work remotely and need to demonstrate strong communication and teamwork abilities....

Location & Hours Angeles City, PH Full-Time Hourly Company Overview MCI is a fast‑growing tech‑enabled business services company with a strong call center footprint across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything‑as‑a‑Service (XaaS) cloud technology solutions to a wide range of industries. Our contact centers are powered by...

A leading call center in Pampanga seeks experienced CSR/Call Center Agents for on-site work in Clark Freeport Zone. The role involves receiving inbound inquiries, processing bookings, and conducting follow-up calls to customers. Ideal candidates will have 1-2 years of experience in customer service, excellent communication skills, and a willingness to work in a fast-paced environment. This is a...

A leading service company in Pampanga, Mabalacat is looking for an Operations Manager to oversee a team of Call Center Supervisors. The role involves enhancing customer satisfaction and productivity while ensuring team member satisfaction to retain staff. Ideal candidates will possess significant call center management experience, strong leadership skills, and the ability to work in a dynamic...

A leading service provider in the Philippines is seeking a Lead - RTA to monitor real-time performance metrics and improve team productivity. The ideal candidate should have at least one year of experience in a call center, basic knowledge of MS-Excel, and strong communication skills. This role involves working in a flexible 24/7 environment. Join us to make an impact in a dynamic team...

A global food services company in Angeles, Pampanga is seeking a Workforce Manager to oversee a team responsible for real-time monitoring and staffing adjustments in a call center environment. The ideal candidate will have 5–7 years of call center experience, including 3–5 years in workforce operations management. Key responsibilities include staffing, performance analysis, and operational goal...

On-site - Rizal 1-3 Yrs Exp Bachelor Full-time Share Job Description Government Mandated Benefits Insurance Health & Wellness HMO Professional Development Job Training - Handle inbound and outbound customer calls efficiently. - Provide excellent customer service and support to resolve inquiries. - Document customer interactions accurately in the system. - Collaborate with team members to...

A growing customer service company in Bulacan is seeking a Call Center Agent for a pioneer account. This role involves handling customer concerns, processing orders, and working in a supportive team. No experience is required; fresh graduates are welcome! The position offers a competitive salary of up to 25,000 PHP plus commissions, with opportunities for career growth and various incentives....

Overview On-site - Angeles. No Exp Required. High/Senior High School. Full-time. Job Description As a Call Center Representative, you will be responsible for providing exceptional customer service by handling inbound calls, emails, and chats. You’ll assist customers with inquiries, product issues, and order processing, aiming to resolve issues quickly and ensure...

A leading global company in Pampanga, Angeles is looking for a Quality Manager to oversee the Contact Center Quality program. The role involves managing personnel, identifying opportunities for quality improvements, and ensuring the accuracy of evaluations and analysis. Candidates should have strong leadership, analytical skills, and experience in a call center environment. The position demands...

A global leader in customer experience is seeking a Call Center Agent in Tarlac City, Philippines. The ideal candidate will handle customer inquiries and provide support with professionalism while meeting performance targets. This entry-level position welcomes college graduates and individuals with customer service experience. Offers career growth opportunities and an inclusive workplace culture....

About Genesis Orthopedics & Sports Medicine Our goal is simple: free our patients to be more active, more athletic, and to move freely in their bodies - accessible to everyone, not just the select few. That our patients, regardless of walk of life, move more freely, function better, and experience life to the full. Thriving in the world requires mobility and freedom from pain, but our healthcare...

A leading business services company in Pampanga is seeking Call Center Agents to join their team. The role entails handling inbound phone interactions and managing customer experiences. Applicants must be at least 18 years old and possess a high school diploma. Key skills include strong communication, conflict resolution, and a customer-oriented mindset. This position offers both full-time and...

An established industry player is looking for a Lead RTA to join their dynamic team. In this role, you will be responsible for monitoring performance metrics, ensuring adherence to KPIs, and fostering strong relationships within the team. The ideal candidate will have a solid background in call center operations, excellent communication skills, and the ability to lead and motivate others. This...

Full‑Time MCI is one of the fastest-growing tech‑enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything‑as‑a‑Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government,...

A leading customer experience company in Tarlac City is looking for Call Center Agents who are passionate about customer service. Candidates will assist with inbound and outbound inquiries, document interactions, and process requests efficiently. Ideal applicants possess strong communication skills and adaptability to different customer needs. Foundever® offers comprehensive training and wellness...

A global service provider located in Pampanga, Angeles is seeking a dedicated team leader for their call center operations. The individual will oversee performance monitoring, ensure adherence to KPIs, and prepare reports on service performance. Ideal candidates will have at least three years of experience in a call center and possess excellent communication and leadership skills. The ability to...

A global leader in customer experience is seeking a Call Center Agent in Tarlac City to assist customers with inquiries, provide solutions, and maintain records. As a part of a diverse team, you will receive comprehensive training and career growth opportunities. Ideal candidates will have strong communication skills, the ability to handle stressful situations, and a willingness to work in...