Basic Customer Support jobs in Province of Cebu

Overview Excellent customer service focus Time Type: Full time Worker Type: Employee Provide customer service via phone calls & answer customer, Underwriter and/or agency’s questions regarding product, process, policy. Responsible for supporting business areas by operating switchboard and connecting callers to the appropriate person, answer various billing inquiries and resolve issues with...

Primary Details Time Type: Full time. Worker Type: Employee. Provide customer service via phone calls & answer customer, Underwriter and/or agency’s questions regarding product, process, policy. Responsible for supporting business areas by operating switchboard and connecting callers to the appropriate person, answer various billing inquiries and resolve issues with regards to billing questions...

TheCustomer Support Representative Iwillbe responsible forresponding to customer issuesandbe expected topossesssufficient technical skills to allow them toidentifyand troubleshoot a wide variety of computer, network, and game related issues. About the Role - Provide Level 1 and in-game support for KingsIsle customers - Resolve customer billing issues and inquiries - Conduct research to resolve...

Overview We’re Hiring: Jr Customer Support Specialist! Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered! We are currently on the lookout for Jr Customer Support Specialist to join our team at Cloudstaff, the #1 workplace everywhere! Think you qualify for the role? Attach a 1-2 minute video intro and introduce...

About Us Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners by leveraging our empowered teams, innovative solutions, and technologies. Our Cebu,...

Customer Support Officer - AI & IB Processing page is loaded## Customer Support Officer - AI & IB Processinglocations: Cebu, Philippinestime type: Full timeposted on: Posted Todayjob requisition id: 349175# # Primary DetailsTime Type: Full timeWorker Type: EmployeeProvide customer service via phone calls & answer customer, Underwriter and/or agency’s questions regarding product, process, policy....

Job Description Provide user support and training to customers of their assigned product. This role can provide a basic to intermediate level of support to customer inquiries. DUTIES & RESPONSIBILITIES: - Provide timely responses to customer service inquiries via product ticket system - Work with customers to identify and replicate errors and defects through a variety of communications means...

Helpdesk / Customer support Service lead Location: Cebu, Central Visayas, Philippines Qualifications - 7+ years of experience in NOC operations, technical support, or helpdesk environments. Intermediate-level understanding of networking fundamentals (TCP/IP, VLANs, routing, switching, DNS, DHCP). - Basic knowledge of server infrastructure (Windows/Linux OS, virtualization concepts)....

Overview Location: Cebu City (On-site) Engagement Type: Full-Time Contract-Based Role Salary Range: ₱25,000 – ₱30,000/month (commensurate with Experience) We are hiring a Customer and Technical Support Associate who can deliver excellent customer support and handle real technical troubleshooting. You will support US based customers across email, chat, and phone. You will also partner closely...

We are Planas Chuliganas, a European BPO with a 500+ strong team, expanding in Cebu! We’re looking for a dynamic Team Leader who thinks outside the box and is hungry to deliver excellence. You’ll work closely with our client and lead a team supporting customers in various channels. What You’ll Do: - Lead, inspire, and challenge your team to think beyond the usual while handling chats, emails,...

A dynamic staffing technology firm is seeking a Customer Support Representative in Cebu City, Philippines. This role involves providing exceptional support to businesses, optimizing operations, and enhancing user experiences on the platform. The ideal candidate has over a year of experience in customer success and excels in a fast-paced environment. It offers competitive pay and growth...

A leading BPO company is looking for a full-time Customer Support Representative based in Cebu City. The role involves addressing customer inquiries, providing technical support, and collaborating with team members to ensure high-quality service. Ideal candidates will have strong communication skills, technical knowledge, and a customer-centric mindset. Flexibility in working shifts and...

Customer Support Specialist (Relocate in Malaysia) Benefits - Comprehensive Insurance & Medical coverage - Premium workspaces - Engagement & Recognition Programs such as appreciation day, digitalized games & contests, free food day, raffles, birthday treats, anniversary gifts - Wellness & Health Program - Employee Assistance Program (Counselling) Mission As a Digital Marketing Consultant, you...

A dynamic software company in Cebu is seeking a Customer Success Coordinator. The role involves training employees on product updates, facilitating delivery plans, and supporting documentation efforts. Applicants should have a bachelor's degree and up to 2 years of experience, along with strong communication and multitasking skills. This position offers a supportive work environment and various...

Who are we? SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries, leading the world’s SaaS, software, and hardware solutions. What You Will Do -...

A customer support solutions provider in Cebu City is seeking a Customer and Technical Support Associate to provide exceptional service to US-based clients. This role includes troubleshooting technical issues through email, chat, and phone, working with Engineering to document and escalate bugs, and assisting in operational setup. Ideal candidates should have over 3 years of related experience,...

Overview Traba’s mission is to empower businesses and workers to reach their full productivity and potential. We are revolutionizing the staffing industry by connecting light industrial businesses with reliable talent through our technology-driven marketplace. By unlocking new levels of productivity and earning potential, we’re building a brighter future for businesses and workers alike. Traba...

Primary Details Time Type: Full time Worker Type: Employee Provide customer service via phone calls & answer customer, Underwriter and/or agency’s questions regarding product, process, policy. Responsible for supporting business areas by operating switchboard and connecting callers to the appropriate person, answer various billing inquiries and resolve issues with regards to billing questions in...

A leading outsourcing company in Cebu City is seeking a Customer Support Technical Representative who will provide technical assistance to customers. The role requires a strong background in customer service and technical support, with at least 3 years of experience in a call center environment. Ideal candidates should possess effective communication skills and a solid understanding of...

Overview We’re Hiring: Customer Support Technical Representative! Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered! We are currently on the lookout for a Customer Support Technical Representative to join our team at Cloudstaff, the #1 workplace everywhere! Think you qualify for the role? Attach a 1-2 minute video...