Basic Customer Support jobs in Province of Cebu

Overview Excellent customer service focus Time Type: Full time Worker Type: Employee Provide customer service via phone calls & answer customer, Underwriter and/or agency’s questions regarding product, process, policy. Responsible for supporting business areas by operating switchboard and connecting callers to the appropriate person, answer various billing inquiries and resolve issues with...

Primary Details Time Type: Full time. Worker Type: Employee. Provide customer service via phone calls & answer customer, Underwriter and/or agency’s questions regarding product, process, policy. Responsible for supporting business areas by operating switchboard and connecting callers to the appropriate person, answer various billing inquiries and resolve issues with regards to billing questions...

TheCustomer Support Representative Iwillbe responsible forresponding to customer issuesandbe expected topossesssufficient technical skills to allow them toidentifyand troubleshoot a wide variety of computer, network, and game related issues. About the Role - Provide Level 1 and in-game support for KingsIsle customers - Resolve customer billing issues and inquiries - Conduct research to resolve...

Overview We’re Hiring: Jr Customer Support Specialist! Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered! We are currently on the lookout for Jr Customer Support Specialist to join our team at Cloudstaff, the #1 workplace everywhere! Think you qualify for the role? Attach a 1-2 minute video intro and introduce...

About Us Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners by leveraging our empowered teams, innovative solutions, and technologies. Our Cebu,...

Job Description Provide user support and training to customers of their assigned product. This role can provide a basic to intermediate level of support to customer inquiries. DUTIES & RESPONSIBILITIES: - Provide timely responses to customer service inquiries via product ticket system - Work with customers to identify and replicate errors and defects through a variety of communications means...

Helpdesk / Customer support Service lead Location: Cebu, Central Visayas, Philippines Qualifications - 7+ years of experience in NOC operations, technical support, or helpdesk environments. Intermediate-level understanding of networking fundamentals (TCP/IP, VLANs, routing, switching, DNS, DHCP). - Basic knowledge of server infrastructure (Windows/Linux OS, virtualization concepts)....

A leading customer support provider in Cebu City is seeking a French Bilingual Customer Support Specialist fluent in French and English. This role involves responding to customer inquiries, assisting with account management, and resolving issues professionally. The ideal candidate will have strong communication and interpersonal skills, along with a customer-focused mindset. The position offers...

A leading customer service provider in Cebu City seeks a Customer Support Representative to assist customers with inquiries and provide efficient solutions. Key responsibilities include managing calls, documenting interactions, and collaborating with team members to enhance service delivery. The ideal candidate has a high school diploma and 1-3 years of experience in customer support,...

A leading web technology firm is looking for an Online Marketing Support Specialist in Cebu City, Philippines. The role involves handling customer inquiries through phone and email, documenting interactions, and assisting with online marketing product questions. Ideal candidates should possess strong communication skills, a customer-centric attitude, and experience in professional roles. Newfold...

Overview Location: Cebu City (On-site) Engagement Type: Full-Time Contract-Based Role Salary Range: ₱25,000 – ₱30,000/month (commensurate with Experience) We are hiring a Customer and Technical Support Associate who can deliver excellent customer support and handle real technical troubleshooting. You will support US based customers across email, chat, and phone. You will also partner closely...

We are Planas Chuliganas, a European BPO with a 500+ strong team, expanding in Cebu! We’re looking for a dynamic Team Leader who thinks outside the box and is hungry to deliver excellence. You’ll work closely with our client and lead a team supporting customers in various channels. What You’ll Do: - Lead, inspire, and challenge your team to think beyond the usual while handling chats, emails,...

Overview Responsibilities include assisting customers with inquiries and providing timely solutions, managing incoming calls and customer service inquiries, documenting and tracking customer interactions using support software, providing feedback on the efficiency of the customer service process, and collaborating with team members to improve service delivery. Responsibilities - Assist...

Primary Details Time Type: Full time Worker Type: Employee Provide customer service via phone calls & answer customer, Underwriter and/or agency’s questions regarding product, process, policy. Responsible for supporting business areas by operating switchboard and connecting callers to the appropriate person, answer various billing inquiries and resolve issues with regards to billing questions in...

An international customer service provider is seeking a Polish Bilingual Customer Support Specialist to provide high-quality service to clients. The ideal candidate should be fluent in Polish and English, possess strong communication skills, and have a customer service background. Key responsibilities include responding to inquiries via phone, email, and chat, assisting with account management,...

Job Description We are looking for a Spanish Bilingual Customer Support Specialist who is fluent in Spanish and English to provide excellent customer service to our international clients. This role is ideal for individuals who are confident communicators, detail-oriented, and passionate about delivering high-quality support. Key Responsibilities - Respond to customer inquiries in Spanish, and...

Job Description We are looking for a German Bilingual Customer Support Specialist who is fluent in German and English to provide excellent customer service to our international clients. This role is ideal for individuals who are confident communicators, detail-oriented, and passionate about delivering high-quality support. Key Responsibilities - Respond to customer inquiries in German, and...

Job Description We are looking for a French Bilingual Customer Support Specialist who is fluent in French and English to provide excellent customer service to our international clients. This role is ideal for individuals who are confident communicators, detail-oriented, and passionate about delivering high-quality support. Key Responsibilities - Respond to customer inquiries in French, and...

Job Description We are looking for a Polish Bilingual Customer Support Specialist who is fluent in Polish and English to provide excellent customer service to our international clients. This role is ideal for individuals who are confident communicators, detail-oriented, and passionate about delivering high-quality support. Key Responsibilities - Respond to customer inquiries in Polish, and...

A leading BPO company in Cebu City seeks a German Bilingual Customer Support Specialist to provide exceptional service in both German and English. The role involves responding to customer inquiries, managing accounts, and resolving issues promptly while collaborating with cross-functional teams. Ideal candidates should possess strong communication skills and have a customer service background....