Assistant Call Center Manager jobs in Leyte

About the job: Assistant Manager/Team Leader (Alabang) | Onsite Work Setup: 100% Onsite (Alabang) Work Schedule: Graveyard shift Responsibilities: - Lead and motivate the team: Provide direction, inspire a positive work environment, and foster open communication. - Set goals and delegate tasks: Define team goals, connect the work to the organization's objectives, and assign responsibilities...

A staffing solutions company in Leyte is seeking an Operations Manager to oversee day-to-day management and strategic direction of a call center operation. The role requires proven experience in managing such operations, with a focus on performance, compliance, and team leadership. Responsibilities include improving operational systems, ensuring legal compliance, and enhancing customer service...

Responsibilities - - Respond to customer inquiries via phone, email, and chat. - Provide accurate information regarding products and services. - Resolve customer complaints efficiently and courteously. - Maintain a positive and professional attitude at all times. - Document interactions and update customer records as necessary. - Meet performance metrics and goals set by management. Job...

BENEFITS : • HMO (Health Insurance) • Life Insurance • Sick leave • Vacation leave • Business Travel opportunity • Performance bonus and incentives • 13th month pay • Free Processing Working Visa JOB DETAILS : JOB DETAILS : Company Profile: A German company that has diversified businesses expanded to Philippines to support Automotive related concerns of their consumers Position: Korean Customer...

Senior Manager, Call Center Operations For more than 25 years, Asurion has been a leader in innovation, not only in the tech solutions industry, but in creating a culture where employees feel valued. We help people do more with their technology and stay connected on all of their devices. We provide our customers with simple, helpful advice to get the most from their technology, assistance to...

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail,...

POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. Our team is looking for experienced call center leaders to support commercial and public sector...

About the job: Assistant Quality Manager (Alabang) | Onsite Work Setup: Alabang (Onsite) Responsibilities: - Process Management: Ensure adherence to the quality framework for the existing scope and deploy the framework for any new ramp-ups. Identify the internal pain areas in the client. processes and build robust controls around them. - Client Management Relationship: Participate in...

POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are hiring an Experienced Client Services Manager to manage client relationships, ensure service...

Overview Asurion Cebu, Central Visayas, Philippines Get AI-powered advice on this job and more exclusive features. For more than 25 years, Asurion has been a leader in innovation, not only in the tech solutions industry, but in creating a culture where employees feel valued. We help people do more with their technology and stay connected on all of their devices. We provide our customers with...

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail,...

POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are hiring an Experienced Client Services Manager to manage client relationships, ensure service...

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail,...

About the job: Quality Assurance - Assistant Manager Schedules: shifting schedules either on midshift or nightshift Key Responsibilities: - Financial assessments and revenue health. - Process Management - Ensure adherence to the quality framework for the existing scope and deploy the framework for any new ramp-ups. identify the internal pain areas in client processes and build robust...

POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are looking for an Experienced Call Center Manager to oversee operations, drive performance, and...

POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are looking for an Experienced Call Center Manager to oversee operations, drive performance, and...

Call Center Operations Manager - Retail (Cebu City) Position: Operations Manager - Retail (Cebu) | Onsite Account Type: Retail Start Date: August 15 Work Arrangement: Fully Onsite in Cebu City Shift Schedule & Rest Days: 24/7 coverage Educational Requirement: Bachelor's Degree Work Experience: - At least 4 years of experience as an Operations Manager or Senior Group Leader in any domain,...

POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. The Call Center Sales Manager oversees all aspects of our call center team. As a sales manager, you...

POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. Our team is looking for a highly skilled call center customer service manager who can motivate sales...

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail,...